JEBADURAI MANICKARAJ, Teller Cashier

JEBADURAI MANICKARAJ

Teller Cashier

Al Dhafra exchange

Location
United Arab Emirates - Dubai
Education
Diploma, COMPUTER SCIENCE
Experience
12 years, 0 months

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Work Experience

Total years of experience :12 years, 0 months

Teller Cashier at Al Dhafra exchange
  • United Arab Emirates - Dubai
  • My current job since November 2015

International city, Uae. since November 2015

 Performs sales and purchase of foreign currencies
 Making bulk cash transactions in various foreign currencies
 Primary buying and selling of currencies
 Reporting cash position to head cashier at the end of the day
 Making bank transfers to various countries(India, Pakistan, Philippines, Bangladesh, etc)
 Sending and receiving instant cash to cash transfers (Western union, Xpress money, Trans-fast and Instant cash, U- Remit, EzRemit, )
 Making Credit card payments and cash withdrawal from credit cards
 Handling WPS (Wage protection system) payments and receipts
 Communicating with the customer requirements and attending customer complaints such as non-receipt, amendment, cancellation and concerns immediately and facilitates satisfactory excellence. Resolutions.
 Provide quality customer service and direct selling experience.
 Handle incom ing telephone calls.

REMITTANCE & CUSTOMER SERVICE OFFICER at GCC EXCHANGE
  • United Arab Emirates - Dubai
  • June 2011 to December 2014

 Making international Telex transfers (Usd, INR, PKR, BDT and PHP)

 Sending and receiving instant cash to cash transfers (Western union, Xpress money, MoneyGram, Trans-fast and Instant cash)

 WPS (Wages Protection Systems) file processing and attending customer enquiries

 Controlling and processing the WPS

 Communicating with the customer requirements and attending customer complaints such as non-receipt, amendment, cancellation and concerns immediately and facilitates satisfactory resolutions

 Deal with the customer either by telephone, electronically and face to face

 Respond promptly to the customer inquiries

 Setup new customer accounts for Telex transfers and Wages Protection Systems

Education

Diploma, COMPUTER SCIENCE
  • at Scad Polytechnic College
  • April 2010

 Diploma in Computer Science Engineering, Scad Polytechnic College, Tamilnadu , India.(2007-2010)  Higher secondary certificate(HSC), Tamilnadu, India (2007)  Secondary school certificate (SSLC), Tamilnadu, India (2005)

Specialties & Skills

Cashiering
Office Work
Remittances
Customer Service
REMITTANCE
SYSTEM ADMINISTRATION
Ms office

Languages

Hindi
Intermediate
Malayalam
Intermediate
English
Expert
Tamil
Expert

Training and Certifications

COMPUTER HARDWARE AND SOFTWARE (Training)
Training Institute:
VI MICRO SYSTEMS
Date Attended:
May 2010

Hobbies

  • Reading books, Listening news