Customer Service Rep / Sales Rep
Cyber City Telesevices
Total des années d'expérience :2 years, 2 Mois
==Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction.
==Building customer's interest in the products and services of the company
==Up sell products & services and provide customers with product information and services
==Answering inbound calls promptly and professionally, identify, research and resolve customer issues
==Convert each call into a Sale and place customer orders in a computer system
==Providing quality call by following the established call-handling procedures
==Follow - up customer inquiries not immediately resolved, complete call logs and reports