Jeomar Infante

. Managing large amounts of incoming calls
. Identifying and assessing customers’ needs to achieve satisfaction
. Provide accurate, valid and complete information by using the right methods/tools
• Ensure that all pre-alerts are sent on time
• Ensure timely dispatch of all documents and invoices to customers and destination offices
• File archiving/check and codify all invoices on time and raise disputes when necessary.
• To handle the document processing and invoicing of export & import shipments
• Ensure that all created files are sent thru Pegasus system
• Monitoring the Export &import shipment.
• Timely and accurate invoicing
• Estimate Gross Profit in the Job Costing
• Quote the rates in Difference Airlines, Freight Forwarding or Shipping Lines

. Managing large amounts of incoming calls
. Identifying and assessing customers’ needs to achieve satisfaction
. Provide accurate, valid and complete information by using the right methods/tools
• Ensure that all pre-alerts are sent on time
• Ensure timely dispatch of all documents and invoices to customers and destination offices
• File archiving/check and codify all invoices on time and raise disputes when necessary.
• To handle the document processing and invoicing of export & import shipments
• Ensure that all created files are sent thru Awael Freight system
• Monitoring the Export &import shipment.
• Timely and accurate invoicing
• Estimate Gross Profit in the Job Costing
• Quote the rates in Difference Airlines, Freight Forwarding or Shipping Lines

* Create MAWB, HAWB and Cargo manifest from FCS System
* To ensure accuracy of shipment documents
* Label goods and transfer cargo to Airlines
* Confirmation of accurate cargo details from Airlines.
* Segregate, sorting and stamp various documents and distribute and pick up and delivery of documents to Airlines
* File archiving/check and codify all invoices on time and raise disputes when necessary.
* To handle the document processing and invoicing of all air export shipments
* Consul stuffing/ submit and monitoring of manifest

* Create MAWB, HAWB and Cargo manifest from FOS
* Create files in FOS upon receipt of complete documents from Customer Service
* To ensure accuracy of shipment documents
* Timely and accurate invoicing
* Estimate Gross Profit in the Job Costing
* Ensure that all created files are sent thru PACOM
* Ensure that all pre-alerts are sent on time (console shipment only)
* Ensure timely dispatch of all documents and invoices to customers and destination offices
* File archiving/check and codify all invoices on time and raise disputes when necessary.
* To handle the document processing and invoicing of all air export shipments

* Monitoring of documents/cargoes for shipment to any point of destinations
* Ensure timely dispatch of all documents and invoices to customers and destination offices
* Timely and accurate billing invoicing