Jerson Datoon

Billing/Sales Consultant في Telstra/Teletect

• الفلبين
• مارس 2017 إلى يوليو 2017

Current Employed

Customer Service Agent في Qatar Airways

• قطر - الدوحة
• مايو 2015 إلى فبراير 2017

Customer Service Representative في Dubai International Airport

• الإمارات العربية المتحدة
• يناير 2011 إلى سبتمبر 2014

UAE/ Dubai International Airport
Customer Service Representative/2011-present

Effectively corresponded executives to achieve satisfactory resolution of issues as soon as possible. Delivered client-focused decision and exceptional service to challenging clients.
. Provided customer service for research and resolution of executive complaints
• Effectively resolved customer issues provided business solution to achieve customer needs
• Conducted excellent customer service to exceed customer satisfaction
• In charged for training and motivation the new staff of the company
• Updated reports and correspondence to our office
Supervised and coordinated activities of staff