Jijo Thomas, OPERATIONS COORDINATOR

Jijo Thomas

OPERATIONS COORDINATOR

DANZAS AEI EMIRATES LLC.

Location
United Arab Emirates - Dubai
Education
Master's degree, MBA
Experience
17 years, 11 months

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Work Experience

Total years of experience :17 years, 11 months

OPERATIONS COORDINATOR at DANZAS AEI EMIRATES LLC.
  • United Arab Emirates - Dubai
  • My current job since February 2009

 Industrial Project / Oil & Energy Dept:
 Liaison with Ship-owners, operators, Charterers and Masters provide them highest standards of quality and consistency of service while placing particular emphasis on minimizing costs and trouble-free performance of their vessels in Port.
 Responsibilities includes, handling project shipments for OILFIELDS INDUSTRY:
Vessel Chartering for Iran & Iraq, Handling Break-Bulk shipments, Special Equipments movements like Flat Rack / Open Top containers.
 Maintaining monthly reports to be forward to department head.
 Provides support and assistance to the Operations Manager as and when called for, in the absence of regular supervision on the Operations Department.
 Correspondence & dealing with vessel agents, Clearing-Forwarding agents, Consignee, Importer, Exporter, Vessel Owner, Ship chandler, Protecting agents etc., for day to day operations & business development.
 Liaison with various Govt. Departments, Agencies and Corporate Houses. Answering of questionnaires to national & international delegates.
 Active role in Port Operations & Management. Co-ordination with all Government Officials for smooth port operation.
 HANDLED OIL & GAS/ENERGY customer’s details: - SCHLUMBERGER GROUP, HALLIBURTON, BAKER HUGHES, PETROFAC & J.RAY McDERMOTT, BJ SERVICES, TOTAL LUBRICANTS, JOHN CRANE Etc…
 Handled the operations part for DHL GLOBAL FORWARDING (DGF) stations.

OPERATIONS EXECUTIVE at FREIGHT SYSTEMS CO. LTD
  • United Arab Emirates - Dubai
  • January 2007 to December 2008

 Handling the IMPORT & EXPORT FCL & LCL shipments, over 40 overseas agents with 200 top customers along with various teams
 Facilitating the implementation of best practice for enhancing quality of services rendered.
 Involved in all aspects of daily business operations including scheduling, facilities, customer relations etc.
 Interacting with Clients, overseas partners, agencies and service providers on services. Establish, improve, and maintain a long-term relationship to achieve the targeted business results.
 Tracking of Proof of Delivery and updating the customers and thru website automation.
 Significantly reduced communication time by creating generic mails so that response time is reduced and speeder action of queries.
 Co-ordinating with the customers for the customs clearance.

 Liaise with Lines, Forwarders, Transporters and Ports for all matters related to operations and smooth sail of shipments.
 Co-ordinating with DP World for get the container status.

Education

Master's degree, MBA
  • at MS UNIVERSITY
  • July 2011
Bachelor's degree, B.Com
  • at Kerala University
  • March 2004

Specialties & Skills

Action Planning
Service Providers
Forwarding
Overseas

Languages

English
Expert
Hindi
Expert
Malayalam
Expert