Joanne Sakr, Account Manager

Joanne Sakr

Account Manager

Advertising & Marketing Consultants

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Marketing
Experience
12 years, 0 months

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Work Experience

Total years of experience :12 years, 0 months

Account Manager at Advertising & Marketing Consultants
  • United Arab Emirates
  • My current job since February 2017
Client Servicing Manager at Easy Media Advertising & Marketing
  • United Arab Emirates
  • March 2016 to January 2016

Client Servicing Responsibilities:
• Managed project costs, budgets and client expectations
• Anticipated and made recommendations for client needs.
• Understood the client’s needs and the internal resources available throughout the production cycle by clearly
and proactively managing communications between the staff and clients.
• Coordinated projects by communicating effectively with client & production team to follow all steps to ensure
project stays on track.
• Worked with creative team to bring ideas into the mix, offering suggestions, research & constantly learn new
technology.
• Provided EXCELLENT customer service with a positive attitude to every client, on every occasion.
Sales & Marketing Responsibilities:
• Worked with management team to identify and evaluate market, new target clients
• Worked with management team to develop and implement strategic sales and marketing plans
• Identified and evaluated specific new profitable business opportunities
• Achieved own sales target and lead team to achieve team target and/or overall company target
• Initiated and completed proposals and presentation for new business opportunities
• Worked with internal teams to deliver outstanding presentation to capture profitable business opportunity
• Maintained an excellent client relationship with existing and potential client

Sales Agent at Bank Med
  • Lebanon
  • February 2012 to February 2012

Delivered the agreed telemarketing KPIs
• Managed the telemarketing team
• Created reports and plans
Sales Agent Responsibilities:
• Built management and sales reports tailored and customized for every product showcasing penetration and
success rate of agents’ entire unit
• Contacted existing and non-existing customers to promote existing products and be part of the launching team of
new ones using a consultative approach with the object of selling these products/services.
• Built customer’s interest in the services and products offered by Bank Med. Informed customers of bank’s
current promotions and product.
• Acted as liaison between various departments and customers to reach sales conclusion by customers.
• Made at least 100 to 150 calls per day.
• Executed, in coordination with the Sales Manager, the sales agreements, discussion and negotiation and follow
up on collections of security deposits and initial down payments in coordination with the Legal Affairs and
Accounting & Administration functions.
• Conducted, in coordination with the Sales Manager new customers’ orientations, presentations and related
communications and explain terms and conditions of sales agreements.
• Used an existing network of Plus Property contacts to generate new business leads.
• Build strategic and lasting relationships with key customers and real-estate agents / brokers so as to position Plus
Property portfolio well in the market and achieve sales growth.
• Developed a database of qualified leads through referrals, telephone canvassing, face to face cold calling on
business owners, direct mail, email, and networking.

Marketing Coordinator at BMB - Telecommunications
  • Lebanon
  • January 2011 to September 2011

Implemented marketing and advertising campaigns by assembling and analyzing sales forecasts; prepared
marketing and advertising strategies, plans, and objectives. Planned, organized and designed promotional
presentations and marketing materials (General company profile, business cards for all employees, letter heads,
envelops and awards, greeting cards and certificates....)
• Updated calendars, Company Website and General company profile and all related marketing documents by
collecting, analyzing, and summarizing sales data.
• Kept promotional materials ready by coordinating requirements with; inventory stock and placing orders.
• Coordinated and communicated with all BMB and BMB MS partners; more than 18 partners (Cisco, Microsoft,
Laserfisch, RedLine, Motorola...)
• Organized all internal (all religious events and end of year) and external event planning for BMB and BMB MS to
promote and endorse their new products and partners.

Sales and Marketing at Beiru
  • Lebanon
  • September 2008 to December 2010

Based in Lebanon but implemented in Qatar.
• Updating calendars, Company Website, General company profile and all related marketing documents by
collecting, analyzing, and summarizing sales data.

• Planned, organized and designed promotional presentations and marketing materials.

• Coordinated and communicated on site with the clients to fulfill their needs and satisfaction with the event or
wedding result before meeting the due date.

Operations Coordinator at Shumoukh Al
  • Qatar
  • February 2008 to July 2008

Supervised on the sales team and handling all reports.
• Opened new lines of product for the business.

Direct Sales Representative at Standard Chartered Bank (
  • Lebanon
  • April 2006 to June 2007

Attained clientele for accounts, credit cards, and personnel loans and all kind of products of the bank.

Account Manager at Al Habtoor Motors (McLaren – Bentley – Bugatti - Mitsubishi
  • to

Managing a portfolio of accounts

PR at FUSO – Energizer and Continental GT
  • to

and other various industries such as Schools - Hospitals - Yachts
manufacturers - Luxury medical clinics - Aqua Parks and Malls.
• Dealing with all aspects of a campaign
• Working closely with all the company departments involved in most of the campaigns like the Creative
department, Media Department, Production,

Education

Bachelor's degree, Business Marketing
  • at Notre Dame University
  • January 2007

Bachelor's degree, Multimedia
  • at Holy Spirit University
  • January 2005

Specialties & Skills

Microsoft Office
Adobe Software
English
CUSTOMER RELATIONS
MARKETING
MARKETING MATERIALS
PERSONNEL
PRESENTATION SKILLS
WEB SITE PRODUCTION
ACCOUNTANCY
ADMINISTRATION

Languages

Arabic
Expert
English
Expert
French
Expert

Hobbies

  • Music and cooking