Property Coordinator
Secure Engineering LLC
Total years of experience :8 years, 0 months
• Assist in managing and maintaining the company’s Real Estate portfolio and other completed projects focusing on leasing, property and facilities management.
• Responsible in leasing the company’s properties, preparation of contracts, closing transactions, reporting and compliance, property advertisement and assessing real estate market conditions.
• Regularly conduct extensive market research for real estate investment opportunities in Dubai and Abu Dhabi.
• Prepare PowerPoint presentation/proposal on possible investment opportunities for Senior Management’s review and approval.
• Prepare written correspondence related to property valuations, site inspections and company’s projects.
• In-charge of the monthly and ad-hoc reports submitted directly to CEO’s Office.
• Assist the Investment Director to monitor the Investment Department’s revenue and costs on a timely basis and prepare the reports.
• Assist in processing the payments for Apartments utilities and maintenance charges, receiving invoices, rent collections and other payments from the tenants.
• Establish a good relationship between the owner and the tenants.
• Process tenant’s maintenance request and ensure maintenance work is completed.
• Coordinate with external parties such as suppliers (for procurement), project management/operators, clients, stakeholders, real estate companies and property developers on behalf of the Investment Department.
• Prepare and process the Property Insurance of the company’s projects.
• Conduct the final snagging of villas with the contractor, sub-contractor and site inspector and prepare all related documents and requirements for the property handover.
• Coordinate all activities related to the Document Control procedure including technical and commercial correspondence.
• Maintain the tenants’ database, files and update records on a timely basis.
• Perform all other administrative tasks required by the Investment Department.
• Convert leads and phone inquiries to property viewing, leases and closed deals.
• Assist potential clients, show vacant apartments and building amenities, explain rental rates, lease terms and process the rental applications.
• Negotiating a lease with the landlord based on the real estate market rates.
• Establish a good relationship with the property owner and potential clients.
• Preparing necessary legal documents to close the deal and when an agreement has been made between the two parties.
• Achieved the monthly target for the company’s growth and revenue.
• Support the Finance Department and landlord in collecting the rental payment, security deposit, agency fees from the client and issue official receipts.
• Maintain an up-to-date information of all properties based on the real estate market, availability and rental rates.
• Assist clients in securing legal documentation from government entities relating to leasing.
• Assist existing tenants with maintenance requests and other property related needs and requirements.
• Promote properties through advertisements, open houses, and participation in listing services.
• Generation of sales leads. Involve in anything from product development, marketing strategies, negotiating and closing deals with priority, existing and potential clients.
• Make cold calls and develop prospective clients.
• Meet and greet clients before Public Course Training commence.
• Actively secure bookings for Public Courses in any regions as per client list.
• Represent the company in a professional manner when dealing with priority clients face to face and over the phone.
• Follow up quotations, purchase orders and support the Finance Department in receiving the payments and issuing invoices.
• Monitor and analyze training feedback from delegates and work with quality department on how to improve customer satisfaction.
• Liaise with Administration and Quality Department to ensure that all courses are run smoothly and efficiently.
• Assist the Business Development Department in marketing the public courses by preparing, checking and distribution of flyers via email, sending brochures/calendar as appropriate to relevant clients.
• Identify and secure new clients and other business opportunities.
• Support the Sales Managers with any administrative tasks relating to business development activities.
• Monitor the activities of the competition to identify trends in the market.
• Arrange meetings for the General Manager and Sales Manager with the clients for In-Company training programs.
• Proof reads Post-Training Reports of Public and In-Company courses to ensure high quality of delivered trainings.
• Prepare Training Materials, Feedback Forms and complete Course Statistics Report for Public Courses.
• Book accommodation for Trainers and arranging hotel venues for public courses.
• Assist the Office Manager in screening the CV of applicants and scheduling of interview.
• Update daily income board, weekly reports, course costing such as hotel expenses and miscellaneous.
• Prepare LPO for hotel venues, filing invoices and assist in petty cash handling.
• Provide fast, efficient and competent service to property owners, residents and clients in dealing with maintenance issues and facilities management.
• Handling complaints as per priority (normal, urgent and emergency) and ensures that complaints are resolved the soonest time.
• Gathering feedback from property owners and tenants related to community issues by surveying through emails, phone and face to face.
• Coordinate with other building maintenance companies and ensure that the maintenance issues has been rectified.
• Maintaining the tenant and owner information, files and updating the record in the database.
• Assist the Sales and Leasing Department in queries of the clients regarding buying and leasing.
• Ensure that all job cards are closed within the required timeline.
• Identify cross-sell opportunities for all the properties of Aldar.
• Assist in any community services.
• Perform various administrative tasks.
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