Joice Elavunkal Thomas, Technology Assistant

Joice Elavunkal Thomas

Technology Assistant

The American Embassy School

Location
India - Delhi
Education
Diploma, Computer Engineering
Experience
21 years, 6 months

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Work Experience

Total years of experience :21 years, 6 months

Technology Assistant at The American Embassy School
  • India - Delhi
  • My current job since January 2013

American Embassy School (www.aes.ac.in) is an international school providing quality American education that enables students to be inspired learners and responsible global citizens.
At AES, my duty includes installing, configuring and monitoring of IT devices; trouble shooting of software, hardware and network etc. I have hands on experience on Mac, Windows and various softwares.

Senior Computer Engineer at Nimbus One Technologies
  • India
  • December 2009 to January 2013

2) Nimbus One Technologies, New Delhi, India. (December 2009 to January 2013)

Designation - Senior Computer Engineer.
Nimbus One Technologies is a Delhi based IT Solution Provider. It delivers technical, management and
Network related services for clients. Solutions include system administration, sales, services, networking,
IT consultancy, AMC, Etc.

Consultant at Chicago Digital Power
  • India - Delhi
  • January 2009 to November 2009

3) Chicago Digital Power (January 2009 to November 2009)

Chicago Digital Power (www.cdpups.com) is a Chicago, US based power equipment manufacturer. Apart from USA, CDP has offices in Mexico, Guatemala, Peru, Columbia and China.

Designation - Consultant.

I had to provide remote IT support as well as try to build business.

Network Engineer at JK Technosoft Ltd
  • India
  • November 2006 to January 2009

4) JK Technosoft Ltd (November 2006 to January 2009)

JK Technosoft (www.jktech.com) is a Noida, India based software Development Company with more than
1000 employees around the globe. It belongs to the famous JK Group of companies.

Designation - Network Engineer.
As the only Network Engineer, I take care of the entire network and network related issues of JK
Technosoft. It includes monitoring and maintaining more than five WAN links, Configuration and
Maintenance of Routers (CISCO 2817, 1721 and 1841), UTM Boxes (Fortigate, Cyberoam), Setting up servers, providing remote support to roaming employees (especially Email related issues), coordinating with various ISPs and vendors, monitoring employee activities, Maintaining VOIP, VPN and Video
conferencing facilities etc. I had to coordinate with SLAs and other third party service providers and vendors.

Senior Computer Engineer at Zion Computers pvt Ltd
  • India
  • September 2002 to November 2006

5) Zion Computers pvt Ltd. (September 2002 to November 2006)

Zion Computers is a Delhi based IT Solution Provider. It delivers technical, management and Network
related services for clients. Solutions include system administration, sales, services, networking, IT
consultancy, AMC, Structured cabling Etc.

Zion is a Microsoft channel partner and Intel Premier Provider. My work included trouble shooting all
types of Server/Desktop related complaints, setting up and maintaining large networks, Mail
systems etc for clients

Designation - Senior Computer Engineer.

Education

Diploma, Computer Engineering
  • at Kerala Govt. Polytechnic, Calicut, India
  • June 2001

3 year Diploma in Computer Engineering. Subjects included: Operating Systems, Information Systems, Network Design, Data Communication and Security and Database management.

High school or equivalent, Physics, Chemistry and Mathematics
  • at Govt. College Kodancherry
  • June 1996
High school or equivalent, Tenth
  • at St George's High School
  • June 1994

Matriculation

Specialties & Skills

Microsoft Windows
LAN WAN
PC Networking
SYSTEM ADMINISTRATION

Languages

Hindi
Expert
Malayalam
Expert
English
Expert

Training and Certifications

iPad Summit (Training)
Training Institute:
The American Embassy School
Date Attended:
November 2013
Duration:
15 hours
JOSTI (Training)
Training Institute:
Thomas Jefferson High School For Science and Technology, USA
Date Attended:
June 2014
Duration:
31 hours

Hobbies

  • Public Speaking
    I have received first prize in public speaking when I was doing my Diploma in Computer
  • Chess
    I have received 2nd prize for an organization wide chess tournament while working in JK Technosoft Pvt Ltd