Jones Gonzales,

Jones Gonzales

Magsaysay Maritime Corporation

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Hotel and Restaurant Management
Experience
1 year, 9 months

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Work Experience

Total years of experience :1 year, 9 months

at Magsaysay Maritime Corporation
  • Philippines
  • July 2004 to February 2005

Participates in briefings before the service starts.
Stands in attention at the station and is prepared for passengers when they enter the Dining room.
Greeted new customers and escorted them to their tables.
Approaches passengers in a friendly manner, courteously, with a smile and without being overbearing.
Presents menus and answered questions about the cuisine, making recommendations upon request.
Recommended wines and other drinks to customers.
Wrote customers’ orders and conveyed to kitchen staff.
Took orders from customers and served food, drinks and deserts.
Served specialty dishes to customers at tables as required.
Checked to ensure that customers are enjoying their meals - took action to correct any issues, as needed.
Prepared bill/receipts and collected payment from customers.
Cleaned tables and other areas as needed, after clients departed.
Shows a co-operative working relationship with all other personnel.
Responsible for any side jobs assigned.

SALES CLERK at Shoe Mart Department Store
  • Philippines
  • June 2002 to June 2003

Greet and assist the customers with a positive attitude as they enter the store.
Sets up advertising displays or arranges items on counters or tables to promote sales.
Answers customer's questions concerning location, price, and use of the items.
Recommends add-on products and promotional items.
Retrieves items from the stockroom.
Cleans retail floor after store closing.
Assists in shelving and restocking items.
Takes store inventory.
Attends staff meetings.

Education

Bachelor's degree, Hotel and Restaurant Management
  • at University of the Assumption
  • January 2001

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Specialties & Skills

Customer Service Oriented
ADVERTISING
CLOSING
CUSTOMER RELATIONS
INVENTORY MANAGEMENT
MEETING FACILITATION
PERSONNEL

Languages

English
Expert
Tagalog
Expert