Facilities Manager
Convergys Phillipines Services Corporation
Total years of experience :11 years, 1 month
Facilities Manager
• Execute delivery of facility services, including house and building services, interior and exterior maintenance, safety and security.
• Maintain membership in International Facilities Management Association (IFMA), Building Owners Management Association (BOMA) or similar facilities management organization.
• Stay current on facilities best practices and trends to facilitate effective delivery of facilities services.
• Assist with implementing facility operations processes defined by regional and/or senior facilities leadership.
• Monitor site-specific facility operations standards and processes (e.g., emergency procedures, facility initiatives and security standards and processes) as necessary.
• Work with internal customers to identify and address emerging facility requirements and issues (e.g., scheduling janitorial services to minimize disruption of customer’s work activities).
• Maintain vendor relationship to facilitate delivery of outsourced services and ensure fulfillment of terms of vendor agreements and contracts.
• Supervise personnel in maintaining and supporting relationships with customers and vendors.
• Act as a point of contact for internal and community based organizations for special events.
• Adhere to annual budget by monitoring expenses and implementing corrective action plans.
• Responsible for selecting, training, developing, and managing performance of professional and non-exempt direct reports; providing prompt and objective coaching and counseling; and coordinating, planning, and assigning work for staff in accordance with the organizations policies and applicable legal requirements.
• Conducts morning briefings to supervisors and staffs.
• Oversees and coordinates engineering staff on the activities on maintenance of facilities and equipments to ensure the efficiency and quality engineering operations within the hotel.
• Delegates and supervises engineering supervisors and staff in the maintenance and repair of hotel rooms and all engineering equipment.
• Conducts or arrange staff training in safety, repair, and maintenance techniques; operational procedures and equipment’s use.
• Ensures all maintenance and repairs are completed on a timely, cost effective basis and according to specifications.
• Monitors tool inventories and the condition and maintenance of shops in order to ensure adequate working conditions.
• Orders necessary materials and tools for repairing equipment and keeps within the budgetary guidelines.
• Meets with suppliers in order to discuss products used in repair work.
• Responsible for safety of the department and the building.
• Responds quickly to guest requests in a friendly manner. Follows up in order to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures and is able to effectively communicate them to subordinates.
• Develops, implements, and evaluates maintenance policies and procedures.
• Responsible for administering and documenting preventive maintenance program within the hotel.
• Interprets specifications, blue prints, and job orders in order to construct templates and layout reference points for staff.
• Aggressively recruits staff using company hiring standards. Reviews performances of subordinates and assists in their career development.
• Ensures hotel is in compliance with the national and government laws.
• Ensures all fire and safety inspections are completed and any discrepancies are corrected.
• Computes estimates and actual costs of factors such as materials, labor and outside contractors.
• Prepares and submits cost estimate and repair options including suggestions as to feasibility, logical solution and actual needs of departmental maintenance request.
• Confer with appropriate personnel regarding maintenance budget, long range planning and capital expenditures.
• Direct budgeting process for all capital expenditures and renovations.
• Inspect different areas of the property, along with contractual supervisors
• Renewal of preventive maintenance contracts.
• Renewal of government permits.
• Coordinate Fire/Earthquake Drill.
• Implements House Rules and Regulations.
• Prepare operating and capital expenditure budget.
• Monitor income and expenses of the property to ensure that they are within budget.
• Minimize project costs and ensure quality of work by careful selection of contractors.
• Come up with cost reduction measures through Energy Conservation and Water Conservation Program.
• Request for Payment Processing.
• Coordinate with staff regarding building concerns.
• Attend Staff meeting.
• Assumes the responsibilities of the Property Manager in his absence.
• Assists the Property Manager in his administrative functions.
• Directs the implementation of all technical operations and services.
• Supervises and monitors the performance of service contractors
• Organizes the maintenance and repair works
• ENERCON planning and implementation.
• Handles technical inquiries and requests.
• Assist in budget and report preparation.
• Maintains equipment record.
• Performs other duties that may be assigned by the Property Manager.
Handles and controls the operation of the hotel’s major mechanical and electrical equipment. Ensures shift routing equipment inspection is being conducted in his shift, rectifies or reports all deficiencies that results to malfunction.
Coordinates with Housekeeping and other departments on engineering related matters and provides them full support for the fastest delivery of hotel products with guest satisfaction at the highest consideration.
Recommends improvement in machine techniques geared towards efficiency and reduction of maintenance cost and enhancement of performance of maintenance jobs.
Monitors job performance of staff ensuring their job location and assigned areas at all times.
Reviews and analyzes log sheet and log book and implements immediately all appropriate actions that can be accomplished during shift.
Ensure that the stock cabinet and emergency tools are intact and within the par stock level at all times.
Ensures safety of personnel, guest and company property in the conduct of his work.
Monitors performance of contractors on specific purchase work orders in accordance with the scope and specification of the job order.
Performs other duties may be assigned by superior.
Attends to guest complaints, trouble reports from housekeeping and front office during his shift and also attends to work being instructed or being followed-up by his superiors or relieved Supervisor.
Operates and maintains all machineries, equipment apparatus and auxiliaries in good operating condition.
Coordinates and supervises turnover of responsibilities of personnel in his shift to the incoming shift.
Logs accurate records of machineries and equipment condition, repairs, servicing and power consumption during his shift.
Records all operating conditions of all driving machineries.
Sees to it that the Hotel’s House rules and Regulations are adhered at all timesand if necessary sees to it that the commendations and disciplinary action notices are issued following established hotel policies.
Develop preventive maintenance schedule for all Hotel’s equipment
Supervises in the testing and operating the emergency diesel generators and fire pumps during test schedules or in the events of power black-out and in emergencies.
Develop and implement preventive maintenance schedule and coordinate with corresponding Department Head.
Supervise and coordinate with other trade contractor working in the hotel.
Develop and performs monthly inventory of engineering tools and supplies stock items and give report to superior.
Performs other task/function that may be assign by his immediate supervisor
Survey the site to gather information needed in estimating, analyzes the client’s requirements to provide for hidden costs not commonly discernible and determines materials and labor take-off accurate
Inquires prices from suppliers, prepares total project cost summary.
Responsible for the supervision of on-going projects at site. Ensures that the client’s project plans and specifications are being implemented efficiently, avoiding waste of labor hours and materials.
Reviews the plans and specifications and terms and conditions of the contract and other client requirements to enable him to plan the project appropriately.
Prepares a comprehensive action plan which will serve as a guide in implementing the project
Implementing action plans and supervises actual work ensuring to quality and efficiency standards.
Discuss, enforces and implements the rules and regulations of the company, clients and/or other agencies involved in the implementation of the projects.
Coordinates with customer and other contractors performance of the project including attending of meetings at the job-site.
Implement preventive maintenance and repair of all A/C and mechanical ventilation equipment in the hotel, also attends to all service calls pertaining to A/C and mechanical ventilation related problems.
Implement preventive maintenance and repair of all AC units and blowers in the hotel.
Attends to all service calls pertaining to AC and mechanical ventilation related problems.
Inspection/repair of duct insulation and various fire dampers and cleaning of all HVAC rooms.
Performs related duties outside the scope of his position as requested by the immediate supervisor and/or Director of Engineering and Assistant Chief Engineers.
Active involvement in the protection of the environment. Reduce consumption of the consumables, re-use and recycle whenever possible. Disposal of waste in accordance with established guidelines for waste segregation.
Be familiar and abides by the requirements of ISO 14001, Hotel’s Environment Management System EMS and Food Safety Management System FSMS.
Pass the Mechanical Engineering Board Exam.