Josefino Paulo Tan, Waiter

Josefino Paulo Tan

Waiter

Azadea Group / The Butcher Shop and Grill

Location
Kuwait
Education
Diploma, 6 Months Care Giver
Experience
11 years, 9 months

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Work Experience

Total years of experience :11 years, 9 months

Waiter at Azadea Group / The Butcher Shop and Grill
  • Kuwait - Hawali
  • December 2008 to September 2011

* ensure that all guest requirements are met in a prompt and courteous manner, communicate in a polite way and exceed customer expectations.
* to develop and maintain good relations with the guest and handle guest complain properly in a professional way.
* to take food and beverage orders with recommendations designed to increase average check and to ensure the cleanliness and complete set up of the restaurant.

Crew Chief at AL-Maoushirji Catering ( Mc Donalds )
  • Kuwait - Al Kuwait
  • June 2005 to July 2008

• to lead, supervise, motivates and give a training plan and monitor the given task or responsibilities to a crew person to develop station productivity, proficiency and self improvement.
• to execute and perform station responsibilities efficiently and effectively according to the standard procedures of the company in Quality, Service and Cleanliness.
• to increase sales and provide our customers with 100% satisfaction and to create a fun, safe and happy environment.

Call Center Agent at Standard Chartered Bank
  • Philippines
  • October 2004 to March 2005

• offer and inform card holders about the new promos, rewards and benefits of the SCB credit card.
• assist applicants on applying the right credit card and guide them on how to apply for a personal loan that fit their life style.

Restaurant Marketing Representative at Golden Archers Corp. McDonalds Philippines
  • Philippines
  • June 2001 to March 2005

• improve restaurants establishment (visibility, access, impact) and conduct competitive analysis in the trading area.
• execute and develop sales build-up of the restaurant by creating events, programs and activities in the malls, school and companies to gain and meet the targeted sales objective every month.
• developed strong relationship with managers and staff, creating a cohesive productive team within the environment.

Education

Diploma, 6 Months Care Giver
  • at Med Home Heath Care Training Prog.Inc.
  • February 2004

January 2004 Training Center Carlos Palangca St. Makati City, Philippines • Self Improvement Management / Basic Marketing Strategy November 2003 St.Victoria Hospital Marikina City, Philippines • Conduct medical assistance on Medical-Surgical/ Pediatric/ OR-DR-NICU Department. October 2003 St.Camilus Home Charity Apitong St. Marikina Heights Philippines • Performs direct nursing care and supportive services to physically and mentally handicaps October 2003 San Lorenzo Ruis Home Care Inc.Bocaue Bulacan, Philippines • Conduct rehabilitation program and psychiatric assistance. August 2003 EMS-SLEX, Sausana Heights Muntinlupa Philippines • Emergency Medical and Disaster Preparedness Course. August 2003 Philippine National Red Cross G.S.P Training Hall, Quezon City, Philippines • Basic life Support ( Community CPR ) / Standard First Aid

High school or equivalent,
  • at Quezon CIty High School
  • March 2001

Specialties & Skills

Marketing Strategy
Nursing
Marketing
skilled at solving customer relation problems and excellent customer service
Microsoft Office software & the Internet- Expert, and photo editing and video enhancement
Creative Skills- Expert
experienced in dapartamental management and staff training

Languages

English
Expert
Arabic
Intermediate
Filipino
Expert
German
Beginner