IT Engineer
Shuweihat Asia Power Company PJSC
Total years of experience :15 years, 3 months
•Installation, Configuration, upgrading, and troubleshooting of Windows servers
•Configuring and administrating DC, AD, group policy, file storage, DNS, DHCP, and FTP.
•Configuring and Managing Microsoft Exchange Server 2016
•Administration of VEEAM Backup server, Tape Library
•Configuring and Managing ESXi hosts, Clusters using VSphere
•Administration of routers, switches, VLANs, and Access Points
• Creating and implementing IT Security Policies and Procedures maintaining records and configurations of the company’s IT assets, systems, and infrastructure.
•Resolving the Service/Incident tickets within the SLA
•Patching using Endpoint central
•Timely renewals of IT Service Delivery related Contracts
•Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware in the organization.
•Managing the Eclipse3 PTW systems
•Provide Level 1/2 IT support to all users
•Resolve tickets using remote desktop applications and help desk software.
•Assisting the IT Manager in all upgrades and IT administration
•Responsible for assisting in the design, delivery, and improvement of applications and systems.
•Creating Purchase Requisition of all IT products/Services for the organization
•Compliance with QHSE procedures and familiarity with HS Risk, Environment Aspects Impact
•Preparing IT Budget for IT Dept
•Network Monitoring in BO and FO Networks.
•Installing & Configuration Windows Exchange Server 2010.
•Rack building, Routing &Dressing the Cables in the rack.
•Labelling them to and from connectivity and device labeling
•IT Support for the NOC team. VoIP phone (IP) configuration
•TCP/IP Printer configures and solves printer-sharing problems.
•Configuration of Biometric Mouse (Nitgen) for users finger access login.
•Fixing the Items in the Rack(IBM X3550 Blade Server, Nortel Switches (4524, 48GT)
•Installing, Configuring, and Administering Windows Server 2008
•Provide Level 1/2 IT support to all users
•Installing, Configuring, and Administering windows Server 2008 and LINUX server.
•Installation, Configuration, and Troubleshooting of Software and Hardware.
•Backup and Recover Strategies, Maintenance of Computers.
•Install and Management of Dell power edge R515 server
•Install and Maintain PC Peripherals such as Printers, Scanners, and Modems.
•Antivirus Configuration and Updating Monitoring.
•Maintaining Symantec Antivirus endpoint updates
•Installation and Managing of CISCO 2690 series switches
•Deploying, Monitoring, Updating, Hardware Maintenance. & Troubleshooting of Local Area Networks
•To solve the daily issues on printers, Scanner, Fingerprint Scanner
Customer :- Olympic Council of Asia
(Worked in BAHWAN IT for the 2nd Asian Beach Games 2010 at MUSCAT, Sultanate of Oman)
The Asian Beach Games is a multi-sport event to be held every two years among athletes representing countries from Asia. The games are regulated by the Olympic council of Asia
National Beneficiary Scheme by Information & Technology,
Dept of Oman
Desktop Support, Network support and Troubleshooting, Server Support
•Deploying, Monitoring, Updating, Hardware Maintenance & Troubleshooting of Local Area Networks
•Administration of Microsoft Windows 2008server, Windows 2003 Server and XP Clients
•Implementation and deployment of active directory services
•Installation, Configuration, and Troubleshooting of Software and Hardware.
•Backup and Recover strategies, Maintenance of Computers.
•Install and Maintain PC Peripherals such as Printers, Scanners, and Modems.
•Antivirus Configuration and Updating Monitoring.
•To solve the daily issues on printer, Scanner, Finger print Sc
MBA marketing Management from Bharathiar university
Bachelor of Technology, Electronics & Communication Engineering
Jawahar Navodaya Vidyalaya,Malampuzha