Executive secretary
QSL
Total years of experience :20 years, 11 months
• Answering V CEO Office phone calls and registering all details of the callers.
• Managing V CEO Microsoft outlook emails: receiving and responding to emails.
• Arranging his meetings and making all booking arrangements such as travelling and hotels.
• Following up on pending issues of different departments.
• Taking minor decisions during his absence.
• Welcoming people and arranging appointments for VCEO.
• Assisting to meetings in which he is present and taking minutes.
• Preparing reports, minutes and presentations of previous meetings.
• Understand the need of the requester and assist them procure their needs.
• Request quotations from several suppliers.
• Analyze quotations & proposals to recommend & guide the requester chose the best quotes
• Negotiate Prices to reduce the cost and following up on the products & services delivery
• Consolidate required documentations to draft contracts or issue POs.
• Maintain high quality standards and on-time deliveries for all purchases Providing requesters with guidance to the procurement process, policies, steps, new ideas and new suppliers
• Explore and locate new sources of supply to expand our vendor’s database.
• Complete Procurement requests swiftly within the agreed timeframe.
• Follow up on supplier payments with the finance through submitting complete documentation
• Continue drafting price fixation agreements & contracts for frequent purchases to increase time efficiency.
Administration and finance: May 2008- October 2008
• Providing accommodations to new employees.
• Dealing with real estate companies such as Al Asmagh and al Emadi in order to find proper housing for our Bechtel’s employees.
• Making sure that all facilities are available to them to have a pleasant living.
• Providing and coordinating with the maintenance team of each housing.
• Responsible of all leases and their renewal.
Translation: Translating documents for different companies and for technical support between Canada and the United States.
Executive administrative
• Working closely with departments and assisting district supervisor and staff to understand and implement policies and procedures within the local labor laws.
• Maintain necessary department files
• Manage electronic calendar and make appointments
• Schedule and assist to meetings and conferences, create presentations, coordinate group meetings and record the meetings
• Provide project support to project team as necessary
• Create and modify documents using MS office.
• Dealt with CEO’s of various companies such as Coca Cola, Kraft and many others in order to solve contract problems and negotiate for new terms.
• Using SAP system in order to open work order for technicians and file complaints
Dealing with different companies and contracts, renewal of contracts, providing different services, repairs, address changes, billing analysis, equipment changes.
Sales representative and customer service:
Helped customers meet their needs through specified questionnaires.
Satisfying unhappy customers providing them with excellent services to meet their requirements and needs.