Joyce Katherine Fernando, Accounts Secretary cum HR/Recruitment Officer

Joyce Katherine Fernando

Accounts Secretary cum HR/Recruitment Officer

Fahad Services

Location
Qatar - Doha
Education
Diploma, International Computer Drving License
Experience
5 years, 1 month

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Work Experience

Total years of experience :5 years, 1 month

Accounts Secretary cum HR/Recruitment Officer at Fahad Services
  • Qatar - Doha
  • July 2010 to November 2013

Fahad Services & Tours- Doha, Qatar
Accounts Secretary cum HR Officer- 15 July 2010- up to present

• Receive mail and or telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Make copies of correspondence and other printed material.
• Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
• Schedule and confirm appointments for clients, customers, or supervisors/related employee. Take meeting minutes.
• Assist in preparing and managing task list and team planning.
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
• Establish work procedures and schedules, and keep track of the daily work of clerical staff.
• Learn to operate new office technologies as they are developed and implemented.
• Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
• Order and dispense supplies.
• Prepare and mail checks.
• Provide services to customers, such as order placement and account information.
• Conduct searches to find needed information, using such sources as the Internet.
• Build and maintain professional relationships with both internal and external stakeholders.
• Perform other duties relevant to the job as related.
Aldeera Travels- Doha, Qatar

Secretary of the Manager at Al Deera Travels
  • Qatar - Doha
  • May 2010 to June 2010

Secretary of the Manager- 01 May 2010- 30 June 2010 (Part-time Job)
• Receive mails and telephone calls
• Coordinate with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.
• Provide administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.
• Operate desktop computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments/divisions; prepare, transcribe, compose, type, edit and distribute agendas and minutes of numerous meetings.
• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also includes travel and lodging arrangements.
• Draft correspondence and assist with report.
• Provide the department with the required secretarial support and administrative assistant.

Hotel Front Desk Clerk at Paragon Tower Hotel
  • Philippines
  • September 2009 to April 2010

Paragon Tower Hotel - Manila, Philippines
1. Hotel Front Desk Clerk - 10 September 2009- 02 April 2010
• Serves guest by completing registration; controlling room assignments.
• Maintains records by entering room and guest account data.
• Collects revenue by entering services and charges; computing bill; obtaining payment.
• Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements.

Administrative Assistant at Paragon Tower Hotel
  • Philippines
  • January 2009 to September 2009

2. Administrative Assistant- 30 January 2009 - 01 September 2009
• Clerical duties: scanning, photo copying, faxing, emailing and any other related jobs.
• Answering phone calls and attending visitor's needs.
• Doing reports and maintaining records of the administration.
• Schedule and coordinate meetings with employees.

Cashier/ Waitress at Paragon Tower Hotel
  • Philippines
  • November 2008 to January 2009

3. Cashier/ Waitress -10 November 2008- 29 January 2009
• On the JOB Training Course

Education

Diploma, International Computer Drving License
  • at APTECH
  • November 2010

• APTECH Computer Education- Doha, Qatar (September 2010- November 2010) Certified International Computer

Bachelor's degree, Hotel and Restaurant Management
  • at Centro Escolar University
  • March 2009

• Centro Escolar University- Manila, Philippines (June 2005-Mar 2009) Graduate-Bachelor of Science in Hotel and Restaurant Management

Bachelor's degree, Export Management
  • at College of St Benilde
  • January 2005

• College of St. Benilde- Manila, Philippines (June 2004-Jan 2005) Under-graduate -Bachelor of Science in Export Management

Bachelor's degree, Tourism
  • at Centro Escolar University
  • March 2004

• Centro Escolar University- Manila, Philippines (June 2003- March 2004) Under- graduate Bachelor of Science in Tourism

Specialties & Skills

Database Management
Science
Management
Proficient in Ms Application
AND ACCOUNT
CLERICAL
CLIENTS
CORRESPONDENCE
DATABASE
DATABASE MANAGEMENT
INCOMING MAIL
SECRETARY
TELEPHONES

Languages

English
Expert

Training and Certifications

International Computer Driving License (Training)
Training Institute:
Aptech- Qatar
Date Attended:
September 2010