Sr. Marketing Manager
Malabar Group of Company’s
Total years of experience :16 years, 9 Months
Work to improve an organization's market position and achieve financial growth. Define long-term organizational strategic goals, build key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. Managed corporate marketing and communication functions, Direct brand management, PR, media relations, corporate positioning, product launches, advertising, sales collateral and tradeshow marketing campaign for audience. Impact & Results:
•Negotiate details of marketing campaigns with clients and external media partners.
•Serve as a client representative to other departments, collaborating with technical support, product development, sales, Digital marketing and accounting.
•Management: Recruited, hired, and trained over 30 marketing and sales specialists, improving overall sales targets by 24%
•Developed new client acquisition strategies forthe sales team, trained the workforce in new client acquisition program and within two years increased the number of active clients by 40%.
•Provide full customer service and support to resolve any escalated issues that are not fixed by customer department.
•Prepare statistical charts on product performance and utilize reports in marketing material.
•Develop in-depth understanding of company products, industry trends and competition. Travel to industry conferences, banquets and meetings serving as company representative at client events.
Managed corporate sales and communication functions, Hire, train and guide the staff to meet expected goals. Set monthly agency goals and measure results vs. targeted goals. Build and maintain strong customer relationship by providing excellent customer service. Identify performance improvement areas and provide recommendations. Impact & Results:
•Built and managed a team of sales and managers that increased sales by $4 million in 2017.
•Maintaining a contact and Clear communication between the Team and the Management.
•Supervising and motivating the team in achieving targets set by the company.
•Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.
•Produced content and managed ongoing activities to engage and improve brand awareness by creating a variety of marketing materials like brochures, flyers and product catalogs.
•Leveraged strengths in cost - effective marketing management and vendor negotiations to end each year an average of 15% under budget. SYED JUNAID MAKTHUM
A Store Manager Conducting various promotional schemes to penetrate new markets and increase sales & P/L . Impact & results:
•Demonstrated an unwavering commitment to customer service, adding new customers while maintaining a premium service level with existing customers.
•Developed and managed weekly/monthly detailed performance review models and reporting that helped to increase sales target beforedeadlines.
•Planning & scheduling individual and team assignments to achieve the pre set goals withintime, quality & cost parameters. Formulating short term strategic plans to enhance operations.
•Provided a high level of customer support by personalizing pricing and delivery information for customers which resulted in increased customer satisfaction and loyalty.
7 Years' experience as a Asst. Store Manager in Gulf Catering Co. Riyadh the largest Gulf Hospitality Services in Saudi Arabia having 317 Projects and provides catering services to Hospitals, Universities of both Ministry and private Organizations. Provide personal administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information. Area of Expertise include inventory management and stock reconciliation of locations and stores. Impact & results:
•Prepares cumulative summary of consumption in order to maintain man-dayrate.
•Maintain stock ERP & SAP with physical stock up to date
•Able to handle both computerized and manual system in store keeping.
•Prepares monthly papers viz. credit purchase, cash purchase, central warehouse invoices and monthly inventory papers. Prepares monthly summary of consumption against man -days.
•Maintain clean and Hygienic store environment as per the policy and procedure.
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