Total des années d'expérience: 22 Années, 9 Mois
décembre 2008
A À présent
Secretary
à Safe Zone Fire Fighting Equiptment LLC
Lieu :
Émirats Arabes Unis - Abu Dhabi
• Provide secretarial support to the Manager which includes reminder of meetings and appointments
• Receive and screen visitors, telephone calls, requests and handling them in an appropriate manner.
• Prepare inquiries and purchase orders to suppliers.
• Prepare quotations, invoices, statement of accounts to prospective and valued clients, contractors and consultants.
• In-charge of materializing technical submittals of proposed materials for projects submitted to consultants for approval.
• Prepare letters, correspondence, memo and emails.
• Prepare monthly general and petty cash expense report.
• Maintain hard copy and electronic filing system.
• Perform other duties as assigned by superiors/management.
• Receive and screen visitors, telephone calls, requests and handling them in an appropriate manner.
• Prepare inquiries and purchase orders to suppliers.
• Prepare quotations, invoices, statement of accounts to prospective and valued clients, contractors and consultants.
• In-charge of materializing technical submittals of proposed materials for projects submitted to consultants for approval.
• Prepare letters, correspondence, memo and emails.
• Prepare monthly general and petty cash expense report.
• Maintain hard copy and electronic filing system.
• Perform other duties as assigned by superiors/management.
octobre 2006
A juillet 2008
Reservations & Ticketing Agent
à Cebu Pacific Air - Gateway 21 Holidays
Lieu :
Philippines
• Responsible for all the functions of the gate from issuing tickets, boarding passes to handling ticket changes, rebooking, boarding and releasing the flights while providing professional customer service to each customer.
• Answer customer questions and provide assistance based on each customer's needs and requests by brand in a friendly, helpful and prompt manner.
• Customer focused with good communication and interpersonal skills.
• Strong knowledge of rules and regulations, internal policies and procedures of the company ensuring that it is implemented, well taken and followed.
• Handle telephone calls and counter inquiries.
Endorse and promote new airline offerings/promos.
• Answer customer questions and provide assistance based on each customer's needs and requests by brand in a friendly, helpful and prompt manner.
• Customer focused with good communication and interpersonal skills.
• Strong knowledge of rules and regulations, internal policies and procedures of the company ensuring that it is implemented, well taken and followed.
• Handle telephone calls and counter inquiries.
Endorse and promote new airline offerings/promos.
juillet 2004
A octobre 2006
Administrative Assistant
à Globe Telecommunications Inc.
Lieu :
Philippines
• Responsible of encoding, filing and organizing office documents and office communications.
• In-charge of issuance of mobile handsets, SIM cards, and mobile accessories for SME sales using SAP program.
• Assist in the daily stock inventories and monitoring.
• Answer phone calls and reroute them to concerned unit/department.
• Perform other duties as assigned by the superiors/management.
• In-charge of issuance of mobile handsets, SIM cards, and mobile accessories for SME sales using SAP program.
• Assist in the daily stock inventories and monitoring.
• Answer phone calls and reroute them to concerned unit/department.
• Perform other duties as assigned by the superiors/management.
avril 2003
A mai 2004
Production Associate (Data Encoder)
à Content Online Services Inc.
Lieu :
Philippines
• Employed as data encoder and data analyst in an information processing company offering data capture and conversion, imaging, electronic publishing, indexing and abstracting, and legal information services to U.S. and European-based clients.
• Analyze encoded documents and validate errors before endorsing to the validation department for the final process.
• Analyze encoded documents and validate errors before endorsing to the validation department for the final process.
septembre 2000
A novembre 2002
Customer Sales Representative
à Smart Communications Inc.
Lieu :
Philippines
• Assist walk-in clients and answer all their queries regarding products, services, promos, and new offerings. Promote and introduce new company products & services.
• Process sales transactions for walk-in customers and agents/dealers, quote price, receive payments through cash/credit cards/cheques.
• Provide answers, closes sales, and offer solutions to clients through call-outs or face-to-face transaction.
• Prepare daily sales report and cash count.
• In charge of stock inventory and monitoring.
• Perform other duties assigned by superiors/management.
• Process sales transactions for walk-in customers and agents/dealers, quote price, receive payments through cash/credit cards/cheques.
• Provide answers, closes sales, and offer solutions to clients through call-outs or face-to-face transaction.
• Prepare daily sales report and cash count.
• In charge of stock inventory and monitoring.
• Perform other duties assigned by superiors/management.
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