Software Engineer
CISCO Systems
Total years of experience :18 years, 11 Months
Product: Customer Voice Portal (IP-based self-service and call routing platform)
Technologies: Java, VoIP, Hibernate, Derby, Jersey, Tomcat, Websphere, Maven, Selenium, Jenkins, Jmeter, Jython, Grinder, yourkit, SIP, H323, VoIP, VXML, XML, JSON, etc.
Achievements
* Received CISCO CAP award for initiatives taken for timely delivery of REST APIs
* Received CISCO Star Awards for handling customer critical issues along with development.
* Received CISCO CAP award for setting up and executing functional and load testing for release.
* Leading functional & load automation for different modules to optimize testing effort.
Responsibilities
* UML Design, coding & testing of REST APIs and integration with other solutions.
* Primary owner to do enhancements and bug fixing for vxml server & H323 modules.
* Customer escalations handling to assist customers from around the globe.
* Performance tuning and solution components qualification.
Company: LUMIPLAN ITS, Bangalore INDIA Oct 2010 - July 2011 (9 months)
Designation: Technical Leader
Product: Intelligent Transport Management System to provide communication in cities, public transportation, sports and leisure facilities & on mountains.
Technologies: Java, spring, hibernate, Axis2 SOAP Web Services, Swing, GWT, AWT, Adobe Flex 4, XML, XSD, JDBC, maven, BlazeDS, Javascript, CSS, eclipse, etc
* Setup and trained Lumiplan India young and fresh technical team.
* Worked in Nantes, France for knowledge transfer and to setup Lumiplan India overseas center.
* Represented Lumiplan ITS India at Urban Mobility Expo 2010, an event sponsored by Ministry of Urban Development INDIA.
Responsibilities: * Lead the team of young engineers to do end-to-end delivery of parallel projects.
* Scrum Master
* Full life cycle development of new web applications and modification of existing applications to add new features emphasizing maintainability, reliability, scalability and performance
* Technical discussions, estimations, work allocations & monitoring of projects tasks
* Architecture, design, coding and testing of multiple modules
* Flex UI development and Server-side development & integration
* Embedded SW development for the box deployed on vehicles to get real time GPS data.
* Mentoring of junior team members to ramp up them on technologies and guide them
* Interaction with Lumiplan France for software and business development.
Company: ARICENT Technologies, Gurgaon INDIA May 2005 - Sep 2010 (5.5 years)
Designation: Technical Leader/ Senior Software Engineer, Software Engineer
Projects Details
Project 1: Proxy Insight v2
Project Description: Insightv2 is the reporting solution for Cisco Service Control application.
Technologies: Java, Spring, Hibernate, Resteasy, Swings, Adobe Flex, JSON, Servlets, Maven, Jenkins, Tomcat, Eclipse, etc
Achievements
* Reverse engineered the code of old reporting application for retrieving business logic.
* Worked in Milan, Italy to do integration of server side & UI modules & to do customer demos.
* Gained Customer satisfaction and appreciation for Agile sprint demos providing clarity.
Responsibilities
* Worked as Technical Leader
* Involved in technical discussions, estimations, work allocations and monitoring of project tasks.
* Design, coding and testing of multiple modules.
* Integration of web services layer and UI flex component
* Interaction with customer for requirement gathering and problem resolution.
Project 2: IDEA Interactive Voice Response (IVR)
Project Description: The CVP IVR solution caters to self-service for both post-paid and prepaid mobile subscribers for IDEA (India's third largest telecom service provider)
Technologies: CVP Call Studio, Java, Servlets, SOAP Web Services, Websphere, MQSeries, Oracle, XML, XSD, JProfiler, etc
Achievements
* Quickly ramped up on CVP IVR development environment to gain customer trust.
* Accolades from IDEA, IBM & ARICENT for doing an outstanding job in the entire project.
* Won Aricent Team award for exhibiting competency and high efficiency for developing IDEA IVR project in an agile environment.
Responsibilities
* Worked as Senior Developer
* Customer site development and deployment at IBM-IDEA Data Center, Pune INDIA
* Responsible for design, coding and testing of IVR call flows and server side integrations.
* Web services implementation & integration for VAS and other services.
* Interfaces for IN and SMS Gateways.
* Interaction with customer for requirement understanding and problem resolution.
* Interaction with Cisco for CVP certification for IDEA IVR.
* Deployment of IVR for all 21 circles within India.
* Delivered post project documentation and knowledge transfer sessions to other team members and customers.
Project 3: Next Generation Messaging
Project Description: A Proof of concept project for Next Generation messaging at Frog Studio, Seattle. This solution provides an instant messaging platform for IP Phones using IMS networks.
Technologies: Java SIP Servlets, SIP Sailfiin Server, etc
Achievements
* Quickly ramped up on SIP and developed instant messaging platform using SIP Servlets.
* Recommendation and appreciation from Frog Design Architect and Managers for doing a beyond expectation job as part of the POC.
* Got visibility up to the top level management in ARICENT for excellent contribution and team work at Frog Seattle.
Responsibilities
* SIP and Java subject matter expert.
* Involved in understanding the message flows in IMS networks.
* Responsible for assisting the Technology Architect in creating design documents.
* Responsible for design, coding and testing SIP server.
* Assisted other Engineer to setup a demo environment.
* Worked at Frog Studio, Seattle, US for complete POC work.
Project 4: Telecom Expense Management
Project Description: Expense Management manages all the operational processes across the entire purchasing to payment chain including implementation, inventory management, invoice validation and finance management.
Technologies: Java, Jsp, Html, Servlets, Tomcat, Jasper, mysql, IntelliJ, EI/SI tools, etc
Responsibilities
* Core Developer: Involved in requirement analysis, design, coding and testing
* Customer interaction for providing support for critical production issues.
* Worked at Avotus New Jersey, US office for new features understanding and implementation.
* Worked with different customers of our client for creating a new role for handling support cases.
• Took over the complete Avotus Telecom management enhancements and support function.
• Appreciation from Avotus management and support engineers for developing a new technical support and getting it setup at India office.
Project 5: Gateway Mobile Location Center
Project Description: GMLC is a mobile network component (Both 2G and 3G), which provides Location Based Services like person tracking, fleet management etc. GMLC communicates with other network nodes like HLR, MSC, SMSC, MMSC, and SMLC etc. for getting information required for location based services.
Technologies: Java, Servlets, JSP, Adobe EJB 2.0, JDBC, Weblogic, JMS C, C++, JNI, etc
Responsibilities
* Worked as Software Engineer responsible for design, coding and testing of various modules.
* Handling of different J2EE modules to do enhancements and bug fixing
* Understanding UML design docs and converting them to code
* Involved in evaluation of multiple ASN1 compilers.
* Implementation of SET (SUPL Enabled Terminal) Simulator
* Code profiling for performance testing and improvement
* Installation and upgrade handling
Achievements
* Recommendations from manager and technical leader for having a great attitude towards learning new things and getting the job done.
* Won Aricent Team award for showing extra commitment and expertise in sending multiple change deliveries of iGMLC4.1ED1 to Nokia.
Master's Degree Course: MCA (Master of Computer Applications) Year of completion: 2005 University: Jamia Millia Islamia Univeristy (J.M.I), Delhi, INDIA.
Bachelor's Degree Course and year: B.Sc (Bachelor of Science) with computer science Year of completion: 2002 University: University Of Delhi, INDIA