Kaltoum Kaeouach, Sales Associate

Kaltoum Kaeouach

Sales Associate

Rivoli Group LLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, science
Experience
17 years, 0 months

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Work Experience

Total years of experience :17 years, 0 months

Sales Associate at Rivoli Group LLC
  • United Arab Emirates - Dubai
  • My current job since March 2012

-Understanding and providing assistance in satisfying customer needs & queries about products, prices and services.
-Advising customers on product ranges best suited to their needs.
-Achieving the sales target and focus on increasing sales by using advanced sales techniques.
-Focusing on Up selling/ Cross selling.
-Maintaining customer relationships in order to build long term brand loyalty.
-Handling new launches, promotion of products and visual merchandising.
-Ensuring stock replenishment at all times.
-Implementing CRM at the store level and providing relevant feedback.
-Coordinating with Customer Care Center for after sales service.
-Generating Daily Sales Report.
-Following all company procedures in ordering, cash handling and other common practices.

Sales Associate at Blue Salon Mall
  • Qatar - Doha
  • January 2007 to January 2012

-Creating & maintaining customers relationships, high standards in customer service & effectively handling customer complaints.
-Ensuring high standards of visual merchandising, store presentation and upkeep.
-Meeting sales targets for the shop & brand.
-Responsible for all aspects of store operations.

Education

Bachelor's degree, science
  • at Iben Khaldoune High School
  • August 2005

Specialties & Skills

Customer Service
Reading
Swimming
Nursing
Microsoft Office
Customer service

Languages

Arabic
Expert
French
Expert
English
Intermediate

Training and Certifications

diploma of flight attandent C.F.P.N.C private training institution (Certificate)
Date Attended:
January 2006
technical diploma of hostess and receptionist (Certificate)
Date Attended:
January 2005

Hobbies

  • swimming and reading