Intelligent Automation Lead, India
Ciklum UK Ltd.
Total years of experience :23 years, 1 Months
# Guiding and developing a medium-sized team of 48 developers and Intelligent Automation analysts,
fostering mentorship and skill enhancement.
# Implementing a comprehensive onboarding process for new hires, fostering excellent
communication with clients, and ensuring a smooth transition into the team, contributing to a
positive and productive work environment.
# Analyzing and scoping client requirements, generating value-add, and developing relevant use cases for client engagement, while collaborating with global teams to support and deliver projects,
ensuring seamless RPA service offerings.
# Working closely with Go to Market team (GTM) on new opportunities and pipeline projects.
Highlights:
# Orchestrated the execution of 50+ RPA and Intelligent Automation BOT projects, resulting in a
100% increase in process efficiency and operational productivity, showcasing a proven track
record of delivering tangible business outcomes.
• Managed external client portfolio for RPA implementations in Insurance vertical involving Citrix based automation
• Developed DAT - Daily Activity Tracker in GAS google Apps Scripts to track developers’ activities
• Successfully implemented several process changes to streamline the Automation COE by proposing centralized repository, custom templates for project trackers, effort estimation and SDD
• Successfully transitioned JIRA for Managers, Developers etc., and trained
• Reporting manager to medium team of 30 developers and business analysts in the COE responsible for mentoring and improving their skills
• Active member of Internal Audit team to inspect the rpa team for the process fulfillment and documentations
• Participated in NASSCOM AI Hackathon 2019 at Noida
• Worked in various verticals like Healthcare, Life science, Manlog and Education
• Indulged in roles like Transition Manager, Project Manager, Automation Test Lead, Developer for the above said verticals
• Executed many projects in all the aspects of software SDLC life cycle and prepared RFP, SOW/SDD, Project Plans, Estimations
• Reporting manager to small team of 10 developers in the COE responsible for mentoring and improving their skills
• Handled project as Project Manager in which almost 15 associates from various horizontals
• Implemented many projects in multiple technologies like .Net, SQL Server, JQuery, ServiceNow
Key Responsibilities:
• Creating high level project plans, maintaining and updating project status reports and sprint backlog report
• Closely monitoring the project or sprint status and driving them as per the Program Plan(PMO)
• Initiating project weekly project status meeting or sprint review meeting and taking part in project kick off meeting
• Leading projects with increasing levels of responsibility and technical complexity within the framework of a flexible team approach, often having sole responsibility for all life cycle phases.
• Identifying slippages and take steps to avoid/mitigate them
• Working closely with PMO (Program Management Office) to achieve SEI-CMM Level 2. Adapted DMAIC in our process as the first step to process improvement.
Key Responsibilities:
• Proofreading and Technical Editing the Journals and Books of the international publishers
Designing web pages using ASP script, Java script, VB script and SQL server as the database.Coding and testings were done for those projects.Developed many web sites and uploaded them in the world wide web server.
Secondary School Leaving Certificate with 80% Higher Seconday with 75%