Karim Strahlmann, Roche Diagnostics Logistics Coordinator

Karim Strahlmann

Roche Diagnostics Logistics Coordinator

Group 1 Medical

Lieu
Qatar
Éducation
Baccalauréat, Double major in Operations Management and International Business.
Expérience
11 années, 7 mois

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Expériences professionnelles

Total des années d'expérience :11 années, 7 mois

Roche Diagnostics Logistics Coordinator à Group 1 Medical
  • Qatar - Doha
  • Je travaille ici depuis juillet 2015

• Managing stocks & storage to secure availability in the market and minimize expiries.
• Supply chain representative for the set-up of sales & order planning project in Qatar.
• Coordinating shipments, orders, & deliveries to ensure smooth running operations resulting in customer needs being met.
• Handling logistical issues and customer complaints to achieve & maintain highest levels of customer satisfaction.
• Ensuring QC procedures are implemented and maintained.

Product Support & Training intern à Amadeus
  • Egypte - Le Caire
  • juin 2014 à novembre 2014

• Conducted system and products usage training sessions, enabling efficient functionality.
• Handled recruitment process of new trainers for training centers.
• Assisted other departments for testing products, functionalities & any help-desk activity such as on-site training, migration, etc.
• Analyzed incidents reported by clients in close co-operation with Amadeus Central.

Supply Chain MT à LC Waikiki
  • Egypte - Le Caire
  • juin 2013 à mai 2014

• Monitored the return process of products from stores to 3PL through WMS.
• Prepared inbound and outbound reports for stores and warehouse on weekly basis.
• Completed expedition and return corrections processes on ERP.
• Arranged shipments to stores and performed audits of delivered & returned goods.

Contact Care Representative à Teleperformance
  • Egypte - Le Caire
  • avril 2012 à mai 2013

• Handled general customer care related issues such as billing, technical updates and problem solving tasks while maintaining high levels of customer service quality.
• Actively participated in team projects and assisted with integration of new representatives.
• Achieved handling time goals and quality targets in a short period of time.

Intern à El Nile Est.
  • Egypte - Alexandrie
  • juin 2010 à août 2010

• Participated in importing and warehouse processes: Shipment clearance, transportation of goods, warehouse receiving and inventory management.

Éducation

Baccalauréat, Double major in Operations Management and International Business.
  • à German University in Cairo
  • juillet 2011

A GPA of 2.7 according to the German grading system. A seminar and continued Bachelor thesis in Operations Management as well as a seminar in International Business.

Etudes secondaires ou équivalent, IGCSE
  • à Arab Academy for Science and Technology
  • juin 2007

Specialties & Skills

Supply Chain Management
English
Operations Management
Planning
MS Office

Langues

Anglais
Expert
Arabe
Expert
Allemand
Moyen