Sales Assosiate
Richemont - Montblanc
Total years of experience :14 years, 7 months
Assisting the manager with various reports (daily and monthly reports)
VIP sales follow-up (setting appointments and generating revenue through special events)
Demonstrating a high level of knowledge of products, services and procedures
Responsible for keeping an active sales funnel and providing monthly progress reports to management.
Reaching and exceeding individual sales targets every month by over than 70%
Dealing with difficult clients complaints by clarifying the complaint, determing the casue of the problem and explain the best solution.
Self management clienting and building a long term relationship
Collecting clients feedback of new lunches and marketing activites
Negotiation and closing Corporate deals (understandind clients requremints and budget, ).
Guiding / motivating staff to attain sales goals, performed annual reviews, set objectives for following year performance. Providing corrective action plans as needed.
Assessing, developing, and implementing methods, procedures, and standards to enhance performance of operations.
Cross- trained staff with introduction of CRM program.
Handle and process cash, check and charge/credit payments
Maintain sales records
Organize and process merchandise exchanges
Providing weekly Inventory report
Work closely with the Marketing Department to execute the various marketing activities.
Ensuring Boutique material, catalogs, branding...etc. are valid, fresh and presentable.
Dealing and with International customer's and VIP clients
Recommend, select and help locate the right merchandise
Describe a product's features and benefits
Make suggestions and encourage purchase of products
Provide information about warranties, manufacturing specifications, care and maintenance
Receive and process cash, check and charge/credit payments
Maintain sales records
Arranging purchasing orders
Organize and process merchandise exchanges
Stay current with sales prices
Take stock inventory
Requisition new stock
Building up a professional relationship with the customers by providing a high level consulting
Develop Sales by following the existing customers
Analyze Sales data and provide a high level reporting for the top management
Planning and the publication of all publicity material to maximize brand promotion
Creating marketing campaigns and dealing with the company's external PR agencies
Managing marketing events and evaluating their success (IDEX 2013)
Evaluating the effectiveness of all marketing activities
Supporting the marketing manager in day to day basis in all marketing related activities
Identify and analyze an organization’s strengths and weaknesses, respond to opportunities and threats in the marketing environment
Work out an approach to pricing and set prices for products and services
Manage and follow all distribution channels
Implementing and Controlling company website (E-marketing)
Sales Promotion
Handling customer complaints
Global tenders tracking and applying
Preparing sales offers and direct sales
Customers tracking and follow-up
Preparing sales offers and direct sales
Shipments tracking
Pricing and controlling stock balance
Manage Relations with suppliers
Tracking Visa payments, and bank deposits
Office work (reports, schedules)
Dealing with company DB (9i), manage backups, implementation
Master of Business Administration
