Logistics & Warehouse Manager
SAVA DMCC
Total years of experience :19 years, 4 Months
Job Responsibilities
• Collaborating in warehouse operational activities with Sales & Marketing department to mature availability of fast moving brands in Central Warehouse as well as Agent/Distributors warehouses.
• Support new launches, process improvement and cost saving projects, developing more business with logistics planning by making quarterly forecast/projections to maintain par stock level of brands by analysis on profit evaluation of selected brands which generate high revenue in company. Raising timely purchase order to suppliers and track backorders accordingly to prevent any shortfall in distribution process.
• Planning of distributor stock replenishment using VMI model by Introducing Real Time Inventory for Collaborative Planning, Forecasting and Replenishment. Scrutinize Customers purchase order, Performa Invoices, back orders and lead the warehouse team on arrangement of daily delivery schedules accordingly.
• Managing all Local UAE distribution by maintaining efficient delivery Schedules to minimized delivery cost of our own fleet & outsource delivery if required. Monitoring all warehouse operations including bi-weekly inventory reconciliation to ensure 0% discrepancy, monitoring receipt/dispatch notes as well as Import / Export / Transit documents as have operational knowledge of WMS & TMS as well as ERP applications.
• Assisting Suppliers/Customers on product Specifications & registration process, Customs & Municipality regulations by supporting them on required Import & Export documentation for Air, Sea & Land shipments by monitoring overall shipping operations, as have ground level operational knowledge of Customs & Municipality & Chamber documentation & Clearance, local embassies legalization.
• Excellent Operating Command on Mirsal-2 - Dubai Trade Portal, Dubai Municipality & Dubai Chamber portal.
Effectively follow all Ports Municipality & Customs operational Standard procedures in Container Terminals & CFS Containers, cross border regulations of GCC transit shipment. Including their Rates tariff as well as Monitoring/Trouble shooting Municipality, Customs & chamber Declarations/Claims/Refund/Makasa e.t.c.
• Optimizes land transportation of all inbound/outbound shipments, including food products and food contact Products with ensuring best practices have being used to prioritizes timely movement of shipments,
• Negotiate/scrutinize the rates with shipping agents by selecting low cost shipping mode and to secure minimum lead time in transit.
• Responsible for monitoring sales & operations team activities by supporting them with best of my knowledge to achieve new leads as well as referrals resulting from field activities, develop more business with Logistic planning, Negotiating rates with Int’l agents & local/Int’l Customers for our company benefits & have maintained excellent customer relationship by initiating appropriate corrective action on their enquiries, request, complaints & suggestions. Preparing result oriented contracts/quotations to attract business after evaluation of our company profit margin.
• Monitoring staff performances as per given job responsibilities by weekly sales & operational analysis reports including customer credit control & follow-up for collection of payments as per agreed credit terms as ensure KPI’s defined by Management. Monitoring shipment cost & operations as have ground level operational knowledge of DP World, Gulftainer, ADPC & Hutchison including all ports Customs Operations.
• Handling Sea & Air Freight shipments of multinational organizations & coordinating with our international agent’s network for smooth execution of the shipment with particular focus on ensuring Transit Time schedule will maintained for customer satisfaction. Responsible to look after Operation Executive’s handling Air, Sea & Land Shipments documentation & Freight, in liaison with overseas agents & documentation of Customs clearance, Deposits, Refunds, Inspection & Exit/Entry. Effectively follow all Customs operational Standard procedures in Container Terminals & CFS including their Rates tariff as well as Monitoring Customs Declarations, filing Claims, Refund & other servicing. Administrating & tracking large volume of container placements by Coordinating with operations team schedule containers release & Manifestation etc. Responsible for creation of Job opening till completion. Manifestation of Import documentation in DP World system & Operating Command on Mirsal-2. Assuring Endorsements & Delivery Order issuance, Customs Clearance & Deliveries on time as per the consignee’s requirement. Execution of the Sales orders as per the committed date.
• Oversees & optimizes land transportation of all inbound/outbound shipments, including general & project cargo with ensuring best practices have being used to prioritizes timely movement of shipments, as administrating & coordinating large volume of transport arrangements for Exports & Imports shipments. Checking LPO creation & invoice generation. Ability to decide cost of all transportation resources based on the quantity or volume of shipments from customers. Creating effective planning of the Land Transport operations by arranging & outsourcing transportation as well as equipment’s for general cargo & special equipment’s for project cargo movements.
• Managing Sales & Operational planning of the range of products in Karachi region. Effectively perform Communication function with parties according to prescribed rules & procedures of the company & motivate them to exhibit their willingness over the said task.
• Responsible to look after all the sales team by preparing staff performance reports to closely oversee smooth operations of sales to set weekly & monthly targets which is surely achievable accordingly.
• Prepared & delivered training / presentation on Customer care & managerial competencies to new & old employees of the company to operate as a contributor towards company goals & developed strategies for strengthening relationship with distributors & wholesalers.
• Responsible for planning & execution of promotional activities at trade & consumer level to increase or maintain the company & product image in market in estimate expenditure of budget & to solve distributor level issues like developed consumer complaint & feedback form for consumers mechanism & corrective actions are taken where necessary for consumer issues to actively reducing resolution time.
• Expertise on Sidat Hyder Financials/Inventory/HR including Report Writer & Graphical Representation) i-e (Administer Sales, Collection & Aging Reports, Debtor Reports, Trail Balance, Daily Bank Statement & vouchers in order to analyze the Receivables)
• Responsible for Excel Based Reports of Monthly Inventory Control, Product Arrival & Departure Programs, scheme & complementary plans, Goods Damage Report, Distribution & Mileage Report, Daily Sales Operational Report.
• Perform Product Costing & MSRP function for National market.
• Administer the Daily Cheques & Cash Collections, Verify & update the DSR (Daily Sales Report) to monitor the movement of Sales & Collections.
• Meeting on weekly basis with customer care team to come up with new ideas & customer care initiatives - leading to development of vision & mission statement of the Company.
• Responsibility to look after Warehouse Manager's for Managing Warehouse with incoming and outgoing goods with quality control and stock rotations, stock ordering, raising sales / purchase orders, Inventory and physically stock checking bi-weekly. Vast exposure in Quality control, Team Management and Communication Skills. Identify and Implement Warehouse Process Improvements by instructing all the staff to follow the Health and Safety Measures and to Handle Safety of the warehouse facilities and allocating responsibilities to the Warehouse Manager's to ensure Implementation.
Job Responsibilities
• Working in Accounts Department administer complete account of a group up to PL/balance sheet by using Manual & Computerized accounting systems & expertise on data base which is developed by Star IT Consultant for Accounts.
• Administer on daily basis Bank Reconciliation, Daily Day Book, Trade Debtors/Creditors, Posting the values in Purchase/Sale Invoice Management, Payment/Receipt Voucher, Cash/Cheques Management, Payable/Receivable Monthly Aging, Supplier/Client Ledger, Maintaining the record & submission of monthly Balance Sheet, (Supplier, Customer & Other Parties Monthly Statements) Liabilities & Expenses, Filing of Invoice, Vouchers & other related documents.
• Preparing Salaries of Employees including loans, Commissions, leave encashment, Bonuses, profiles & other benefits evaluation; Making Reports on monthly basis by using Computerized/Manual Payroll System.
• For company promotion, participate in sales team & activities programs to promote the sales in the assigned region, planning to increase the sales & image of the company, working on business relation activities utilizing sales skill in industrial & auto spare parts user market.
• Develop & maintain good customer rapport for positive company image. Promote & motivate plans for sales persons to achieve sales targets at a profitable level. Plan & carryout sales activities to agreed budgets, sales volume, values & timescales. Responsible to follow up sales inquiries. Improvement of processes, assigned task & related responsibilities. Expertise on Star IT Consultant for Financials to administer i-e (sales, collection & aging reports, debtor reports, trail balance & daily bank statement).
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