HR and Admin Head
Africorp Group International
Total years of experience :17 years, 4 months
Key Achievements:
Delivered top-tier administrative support, optimizing operational workflows and facilitating smooth regional operations.
Improved the recruitment process and enriched the onboarding experience for seamless new employee integration.
Founded the HR department and developed policies that align with organizational goals and compliance obligations.
Handled the visa process for international events, ensuring compliance and efficient travel planning.
Led the successful adoption of an ERP system, achieving a 40% increase in operational efficiency.
Refined vendor registration and procurement processes, enhancing vendor partnerships.
Formulated a structured compensation and comprehensive leave policy, ensuring equitable practices.
Coordinated with insurance providers to offer competitive medical insurance benefits.
Defined organizational goals and synced HR strategies with broader business priorities.
Worked with marketing to produce HR materials, improving employer branding and engagement.
Managed payroll processes with precision and authored job descriptions for strategic recruitment.
Refined visa processes and developed job grading systems for career progression clarity.
Oversaw the renewal of trade licenses, telecommunication services, and office leases, ensuring organizational compliance and continuity.
Partnered with facility teams on office fit-out projects to enhance the work environment.
Conducted research to benchmark salaries and benefits, maintaining competitive positioning in the market.
Managed calendars meticulously, ensuring efficient time management and scheduling of meetings.
Prepared comprehensive PowerPoint presentations for executive communication and reporting.
Coordinated travel arrangements, including the booking of flights and hotels, streamlining travel logistics for executives.
Crafted detailed job descriptions and established HR KPIs to monitor performance metrics such as recruitment efficiency, employee turnover, training outcomes, employee satisfaction, and benefits competitiveness.
Support admin teams in organizing and managing the complete recruitment cycle, ensuring seamless processes and timely hires. Assist in the onboarding process for new employees, facilitating their integration into the organization for a smooth transition. Collaborate with the HR team to handle payroll tasks accurately and in a timely manner. Support various HR functions, including record-keeping, inquiries, and routine tasks. Resolve people’s issues, conflicts, and disagreements to maintain a harmonious work environment. Manage internal communication channels for employee engagement and organizational updates. Prepare and submit HR analysis reports providing insights into workforce trends. Assist Executive Vice Presidents and Vice Presidents with various administrative tasks.
Key Achievements:
Organized interviews, shortlisted candidates, and facilitated seamless onboarding processes, improving the recruitment experience, and ensuring a smooth transition for new hires.
Conducted salary surveys and statistical analyses to determine market values for job positions, benchmarking employee benefits across the Eastern Hemisphere countries for competitive compensation packages.
Played a pivotal role in the successful launch of the Dubai Mainland office, overseeing various HR functions and ensuring a smooth operational start.
Collaborated with stakeholders to ensure that HR activities aligned with their needs, enhancing organizational alignment and effectiveness.
Successfully negotiated offers and relocation packages for employees relocating to and from the UAE, ensuring smooth transitions and positive experiences.
Revised job descriptions conducted interviews to ascertain duties and required skills accurately and developed user-friendly application forms and questionnaires for efficient recruitment processes.
Introduced cost-effective recruitment practices by internally screening CVs, reducing reliance on external agencies, and leveraging JazzHR for recruitment efficiency and cost savings.
Coordinated seminars on Employee Assistance Programs and health benefits in collaboration with insurance companies, promoting employee well-being and mental wellness.
Conducted quarterly HR audits across regions to ensure HRIS accuracy and data integrity, contributing to streamlined HR operations and data management.
Promoted to the position of Office Manager within 1 year, due to exceptional contribution to the organization. Managed schedules, organized office functions, and oversaw daily operations of the office. Renegotiate vendor and hotel contracts, implement office supplies inventory control, and standardize office ordering procedures. Provide operational support to VP HR on preparing HR budget reports. Execute office administrative procedures and policies including office security, client registration, office cleanliness and health and safety. Support HSE and Procurement functions. Maintain property lease contracts and facilitate renewals. Responsible for managing teams in 3 offices (Dubai and Abu Dhabi)
Key Achievements:
Streamlined vendor relations, securing a 25% discount on purchases and reducing supply costs by 45% by partnering with quality yet cost-effective suppliers. These efforts led to significant cost savings for the organization.
Collaborated with IT and facilities to efficiently integrate new employees into their work environment, expediting staff assimilation by 20% and reducing office expenses by 15%. Supported in IT system migration for enhanced operational efficiency.
Ensured timely completion of setting up new offices for projects, contracts, and ventures, reducing costs and minimizing delays in office setup processes.
Devised creative and cost-effective incentive programs, celebrations, and events that enhanced employee satisfaction, morale, and productivity without substantial financial investment.
Managed welfare measures, organized employee gatherings, picnics, and parties, fostering a positive work culture and enhancing employee engagement.
Developed employee engagement programs, including a welcome-mail policy for new joiners with an emphasis on Health, Safety, and Environment (HSE) induction. These initiatives contributed to a welcoming and engaging work environment.
Assisted the Procurement Lead in all stages of the procurement process, working collaboratively with internal and external teams. This cross-functional collaboration optimized procurement activities and promoted efficient resource utilization.
Excelled in handling employee grievances by establishing a transparent and responsive system that ensures fair and prompt resolution of issues, thereby fostering a trustworthy workplace atmosphere.
Played the role of an employee advisor, providing guidance and support on various HR-related concerns, which contributed to a more engaged and informed workforce.
Proactively addressed and resolved workplace conflicts through effective mediation techniques and conflict management strategies, maintaining a harmonious work environment and promoting collaboration.
Enhanced employee retention rates by over 10% by cultivating a supportive work environment and facilitating open communication, which spurred teamwork and positive employee interactions.
Developed and executed HR strategies that align with corporate goals, adeptly managing conflicts and boosting employee productivity with targeted initiatives.
Fostered a psychological contract between the employer and employees to strengthen trust and commitment, which in turn supported the establishment of SMART goals for the workforce and the monitoring of key performance indicators for effective performance assessment.
Reworked the new-hire orientation program to incorporate crucial HR information and company resources, ensuring a thorough onboarding process for new employees that sets the stage for success.
Carried out a labor optimization project that increased employee productivity and slashed overtime by 15%, placing emphasis on succession planning and re-engagement tactics for sustainable employee development.
Achieved a 15% annual reduction in benefits costs through diligent record-keeping and compliance management, guaranteeing precise benefits administration and fiscal effectiveness.
Streamlined the workers' compensation program, ensuring full compliance, and curated a preferred providers list, alongside developing standardized disciplinary procedures to ensure consistent and equitable discipline practices.
Authored comprehensive employee manuals that detail disciplinary procedures, the code of conduct, and benefits information, in compliance with UAE labor laws, thus ensuring legal adherence and transparency.
Implemented rigorous KPI monitoring, internal audits, and reporting protocols to maintain visibility of Health, Safety, and Environment (HSE) performance across various levels, ensuring operational efficiency and adherence to standards.
Strategic Recruitment Execution: Developed and implemented recruitment strategies aligned with organizational objectives, overseeing end-to-end processes for onshore and offshore positions, ensuring the acquisition and retention of highly skilled candidates.
Efficient Recruitment Processes Enhancement: Streamlined recruitment procedures by 80%, optimizing efficiency and reducing time-to-hire, resulting in substantial resources and time savings, enhancing overall recruitment effectiveness.
Effective Training Program Leadership: Managed training programs effectively, from needs assessment to provider sourcing, fostering cost-effective initiatives that elevated employee skills and professional growth, contributing to a proficient workforce.
Cost-Efficient Recruitment Practices Introduction: Implemented internal CV screening methods, minimizing reliance on external agencies, significantly reducing recruitment costs, and enhancing process efficiency.
Talent Pipeline Cultivation: Developed recruitment strategies to attract top talent, forecast future job demands, and collaborated with area managers to ensure timely hiring of qualified candidates, aligning recruitment efforts with organizational requirements.
Successful Talent Acquisition Initiatives: Negotiated contracts effectively and secured top talent, building a robust candidate database, and maintaining a talent pipeline for current and future staffing needs.
Data-Driven Recruitment Monitoring Expertise: Produced monthly reports to track recruitment metrics, assess progress, and evaluate strategy effectiveness, promoting continuous refinement and informed decision-making.
High-Quality Workforce Maintenance: Supported employee training programs, conducted verification processes, and ensured candidate qualifications, contributing to sustaining a skilled and competent workforce in line with organizational standards.
Currently pursuing and will finished by Jan 2024
