Copy Cat Ltd Authorized HP (Compaq) Dealer, Cisco Partner, Microsoft Premium Partner
Compaq
Total years of experience :23 years, 2 months
December 1, 2010 June 2013 Copy Cat Ltd Authorized HP (Compaq) Dealer, Cisco Partner, Microsoft Premium Partner
Service Revenue Manager
• Selling and managing contracts to ensure that the annual service revenue target of USD.12b is achieved.
• Managing the Service Sales Team and identifying secondary business opportunities in existing and new accounts.
• Ensuring all back to back contracts with Vendors like Sun, HP and Cisco are well managed according schedules and for the benefit of the client.
• Handling all issues relating to existing contracts or any other issue that my jeopardize the relationship between the client and the organization.
• Service revenue growth strategy formulation and implementation.
• Ensuring that clients get value for their money as an assurance for repeat business.
• Prepare of tender documents and proposals.
• Drafting of contracts and service level agreement documents for approval by the legal document.
March 2009 - July 31, 2010 Technology Today Authorized HP (Compaq) Dealer, Cisco Partner, Microsoft Premium Partner
Corporate Sales Manager
• Team leader of the sales group
• Aligning the company's strategy to HP strategy and ensuring that the targets and business groups' activities and certification requirements are met.
• Giving solutions to customers on business continuity and availability, business intelligence, consolidation, data protection &recovery, distaster recovery disaster tolerance, virtualization through sale of Stand alone tower and rack mountable proliant servers, blade servers, Disk storage, NAS storage, Tape Storage, Storage blades, storage software and storage networking, Cluster solutions,
• HP Care pack services - hardware and software support.
• Evaluation of alliance partners products to enhance solutions i.e Symantec backup and Microsoft solutions.
• Ensuring that clients' issues are attended to on time and satisfactorily.
• Ensuring department monthly target of Kshs.3, 500, 000 (USD.46, 000) Gross profit per month is achieved HP targets are achieved
• Meeting the company' overall monthly turnover of Kshs. 55, 000, 000 (USD.723, 684) is achieved collectively with other profit centres.
• Interacting formally and informally with clients to understand their challenges through which we identify opportunities for new projects and scalability solutions.
• Being at the fore front in drawing specifications for the best solutions.
• Writing proposals and preparation of tender documents.
• Product portfolio presentations.
• Organizing client forums with vendors.
• Liaising with vendors to get discounts.
• Ensuring all back to back orders are processed and tracked in vendors systems.
• Ensure deliveries are made as per order, per specifications and invoiced.
• Debt collection.
• Performance review and Rewarding
• Mapping the organizational structure and objectives with those of the main vendor to ensure that targets are closely monitored in line with quarterly and annual targets.
• Sales department being the major profit centre, I collectively formulate the sales strategy
• Ensuring the suppliers are paid on time to avoid being 'put on hold' by distributors
• Ensuring HP and Cisco certification requirements are achieved
Corporate Accounts Manager
2001- February 2009 Technology Today Authorized HP (Compaq) Dealer, Cisco Partner, Microsoft Premium Partner
• Marketing and selling computer hardware and software from renowned brands like Compaq, Hewlett Packard, Dell, IBM, Toshiba, Cisco, Epson, APC, 3COM, Microsoft, and Adobe.
• Ensuring that clients' issues are attended to on time and satisfactorily.
• Analyzing clients' needs and recommending practical and affordable solutions.
• Meeting sales target of Kshs.4, 000, 000 per month gross profit and debt collection to complete the sales cycle.
1997-2000 Fintech Kenya Ltd Authorised Compaq Dealer
Operations/Procurement Co-ordinator
Ordering for all suppliers (locally and overseas)
• Preparation of all the documentation for importation of goods.
• Insuring all the consignment on transit locally.
• Following up supplies to other regional branches and to clients i.e. Uganda office, clients based in DRC Congo, Angola and Zimbabwe.
• Kept track of all the orders and informed the sales team of the status on daily bases.
• Ensuring that operations overheads are maintained at their minimum e.g. fuel, telephone bills, purchases, etc.
• Negotiating insurance premiums for office equipment, company motor vehicles and also for staff members.
• Organizing training for employees when necessary i.e. customer care seminars.
• Making travel arrangements for employees who are traveling on duty.
• Continued with the duties of the technical department as detailed below.
• Technical Department Assistant
• Ensured that all the critical parts for enterprise hardware was available 24/7.
• Co-ordinated all the technical calls and followed up to ensure that the calls were closed as required
• and also kept the clients informed about their jobs in progress.
• Ordered all the spare parts and also in charge of issuing them out to the engineers.
• Reconciliation of the spare parts accounts and following up on credit of all the spare parts returned.
• Managed to reduce the fuel consumption of the company vehicles.
1994-1995
Documentalist
• Prepare proposal documents for projects.
• Preparation of User Manuals for the software development department.
• Incharge of proof reading all outgoing documents including letters.
1993-1994 Integrated Business Systems Ltd
• Assistant to the Managing Director/Operations Manager
• Secretarial work of the company, accounts clerical duties like preparing cheques, banking and handling petty cash.
• Preparation of all correspondence to suppliers in Singapore and U.S.A including ordering and payments.
• Procurement of office stationery and equipment.
1990-1993 Micro Registrars Ltd Auditing/Accounting Firm
Managing Director's Secretary/Assistant Administrator
• General secretarial work e.g. taking dictations and transcribing of letters, reports and drafting letters such as reminders and reading through files to prepare responses to various correspondences to the stakeholders.
• Submitting of all the statutory deductions of the employees to the relevant authorities.
• Checking and pricing of timesheets submitted by the employees, stationery control and confidential work of the administration offices such as preparation of fee notes.
• Entrusted with the handling of the petty cash and supervision of two secretaries and three messengers.
• Procurement of the office stationery and equipment.
1988-1990 Standard Chartered Est. Mgt. Ltd Farm Mgt Firm
Administrative Assistant
• Worked at intervals for a total of nine months on temporary basis.
• Duties included typing of accounts, filing, operating photocopier machine and general office work.
Finalizing on the research project so as to graduate in November.
1998-1999 Graffins College Advanced Diploma in Business Administration - ABE (UK) Human Resource Management Marketing Management Strategic Management Financial Management
Diploma in Business Administration - ABE (UK) Management I Management II Accounting Economics Business Communication and Presentation Quantitive Methods Marketing Business Law Information Technology 1987-1988 Queensway Secretarial College • Typewriting Intermediate • Shorthand (80wpm) • English for Business Communication Intermediate (1st class) • Secretarial Duties Intermediate (pass)
Kangubiri Girls' High School 1983-1984 Kenya Advanced Certificate of Education - 1 principal and 3 subsidiary passes
Kahuhia Girls' High School 1979-1982 Kenya Certificate of Secondary Education - 3rd Division of 34 points
MBA - Strategic Management Completed and working on the projected to graduate in November 2013 with Master's Degree in Business - Strategic Management option. Degree Level Business Administration - Limkokwing University of Malaysia To graduate in April 2009