Sales Manager - Riyadh.
Freight Systems. FSL
Total years of experience :33 years, 10 Months
Selling various international multimodal logistics services.
Created a very good data base of Customer and making Excellent profit with less Manpower.
Ranked as one of the best profit making office in Middle East.
Created Call Center/Back office facility for centralized Operations work and increased profits.
Developing and implementing procedures, control systems for maintaining quality standards for Import/Export shipments
Monitoring KPIs and ensuring accurate record keeping of all operational documents.
Leading efforts for streamlining processes and generating cost savings in operations
Supervising jobs with-in Department and updating Management with different reports and providing supports to various department in planning and executing project shipments.
Approving International Purchase Order as per Company policy.
Chasing Supplier for Shipments, Documents/Duty Exemption as per Saudi Customs regulations.
Taking care of Marine Insurance and claims
Inviting quotations from Various forwarders and moving Import/Export shipments, monitoring until reaching Warehouse.
Assisting finance department in computing landing/incidental cost & L/C.
Providing various training with-in company
Sales and Customer Service Executive, based in Riyadh
Profitable execution of the product-line CARGO GULF- Sea freight (FCL/LCL) & AIR GULF EXPRESS - Air freight.
Designed the marketing strategy to achieve better results.
Streamlined the business partner / agents portfolio to focus only on exclusive basis.
Revenue increased through efficient customer care & follow up.
Meeting top-level executives and providing solutions for problems & created SOPS.
Worked out rates enabling customers to cutdown costs
Introduced sea-air mode service.
Pricing and Relationship Management - CRM
Technically and commercially winning deals against much larger players.
Analyzing financial reports, budgets, expense for department n reporting to Management
Involved in solution providing for various projects for Aramco & others.
Sales and Collection, covering most of the compounds and outskirts of Riyadh, sourcing and offering the required products at reasonable price.
Looking after Sales & Operations of Import / Export Freight Consolidation by Air and Sea in Hyderabad, Andhra Pradesh.
Planning various strategies for annual sales targets and its implementation on quarterly basis.
Customer Service.
Liaison with Airlines, Customs and Custodians of cargo, etc..
Correspondence with overseas associates and inter-offices regarding routing orders, shipment status, etc..
Issuing / Amending Airway Bills according to requirement.
Assisting customers in opening L/Cs., sourcing, etc..
Preparation of Tender documents, Proposals, itinerary and fixing appointments.
Maintaining Shipment records and files.
Invoicing, follow-up for collection, etc..
Inventory Control.
Making Advices for remittances and submitting sales report to Airlines, etc.
Monitoring competitors’ activities i.e. rates, services, etc..
Maintaining employees personal records.
Maintenance of Branch Accounts (Imprest).
Was looking after Sales of household plastic-ware in Coastal belt of Andhra Pradesh through retail outlets. Later was transferred to Institutional Selling of Cordless Intercoms and portable vacuum cleaners.
