Organization Development Consultant | Head of Training
Emirates Transport | UAE Federal Government Corporation
Total years of experience :23 years, 6 months
Leadership Development | Second/Third Line Managers Development (Setting the required competencies FW to be developed | program roadmap, selection criteria, interviewing, short listing, leadership tests, coordinating all training programs personally, preparing reports and development analysis for candidates) | Annual Appraisal Scheme (Transaction from old to new scheme - Leadership Annual Appraisal Design) | Competencies (Behavioral & Technical) FW setting | Job Analysis and Evaluation | JDs design and jobs grouping | Nationals Recruitment Open Day planning & deployment | OD analysis for design/update (Organizational, Business Units, Business Centers) | Policies & Methodologies setting (ex. Talent Management, Empowerment, Leadership Communication with HR, Rewards & Recognition Programs (13 programs), Job Rotation, Special Needs Recruitment, Manpower Planning, Career Path Planning, Emiratization).
As Principle Consultant, partnering with clients to perform the following expertise:
- Organisation Design:
. Restructuring - New Structures design.
. Review, update, develop and design Job Descriptions.
. Develop behavioral and technical competencies across all job levels.
. Review, update and develop policies, procedures, and forms.
. Conduct meetings, focus groups and workshops to understand units’ functions and staff capabilities and suitability.
. Review and study operations manuals, authority matrixes and other related documents for better OD understanding.
- Training, Learning & Development:
. Design customized specialized learning programs for business needs.
. Design learning materials, session plans and presentations.
. Developed and manage staff competency-based development programs.
. Conduct annual learning needs analysis process.
. Develop corporate annual learning plan and budget; as well manage learning \ training plan execution and evaluation.
- Coaching Psychology:
. Provide Leadership development solutions for new leaders or leaders having issues with their teams.
. Assist individuals and teams to achieve their goals and work together in harmony.
. Design career paths and develop succession plans.
. Coach staff members to fulfil the required experience and training for their next career move or leadership positions.
Dubai Customs World (Djibouti Project) TNA & Coordination (communication international specialized trainers to conduct training in Djibouti) | VAT Program (Training Team - Designing Training Materials for public transfer knowledge) | Intelligence Specialized Training Coordination & Research | Customs Inspection Specialized Training Materials Design | Customs Training Center Establishment (Phase 1 - Planning).
(June 2007 - January 2008)
Lotus Educational Institute / Dubai Knowledge Village -
Development Manager & Faculty
- Duties:
-Develop, search and design new career development training programs.
-Design training programs, leaflets, PowerPoint presentations.
-Prepare the annual Training Plan and evaluation.
-Deliver the following training programs, Logistics, Secretarial skills, soft skills and Arabic language (conversation for non-Arabs).
-Supervising all training staff (6 faculty Members & 11 freelancers).
-Prepare the staff evaluation weekly and report to the vice-Principal.
-Prepare monthly report to the institute’s dean.
-Planning corporate training with the marketing & sales department.
-Editor for books, leaflets, advertisement, brochures, flyers and the entire institute's publishes in English & Arabic.
-Dealing with media and handling exhibitions and events management.
-Deal with recruitment agencies, short listing candidates and conduct interviews.
(August 2004 - December 2007) Freelancer / parallel with other jobs
-DHL - Country Office - Dubai / UAE. (Training & Development Specialist)
-DEWA - Dubai / UAE. (Training Needs Analysis Officer - Trainer)
-Middlesex University - Dubai / UAE. (Trainer)
-Emirates Consulting Group - Dubai / UAE (Training Consultant)
-Unitrade Team - Dubai / UAE. (Recruitment & Training Officer)
-FRAME Centre for Engineering Services. (Translator / Administrator)
(August 2006 - February 2007)
NADIA Recruitment, Training and Consulting - Senior Trainer
-Duties:
-Design and Prepare researches & new training programs for NADIA Consulting.
-Handling students' assessments and recommend training programs.
-Assist in the recruitment process for candidates after fulfilling the training.
-Running all training programs provided by NADIA Consulting in personality development, negotiation skills, Executive Skills, Secretarial & Languages.
-Supervise and appraise junior trainers.
(December 2000 - November 2003)
The German Company for Training Systems (Info-Tech) - Instructor
-Duties:
-Design training programs with the team.
-Develop training materials and deliverables for trainees.
-Running Management training programs and workshops.
-Arrange the library and make sure that it contains books needed for the trainees.
-Responsible to issue and distribute certificates.
-Coordinate for graduates’ interviews with recruiters after training if requested.
- Degree: Postgraduate Diploma. - Major: International Transport and Logistics. - From the Norwegian Shipping Academy (Oslo – Norway).
- Degree: Bachelor Degree - Major: Maritime Transport & Logistics. - From The Arab Academy for Science and Technology and Maritime Transport.