Apple iOS Senior Technician
Arab Computers LTD
Total years of experience :7 years, 0 months
1 - Responsible for Western Region iOS Maintenance.
2 - Evaluates and accesses iOS problems by troubleshooting and completing repairs.
3 - Closing all the required management tasks.
4 - Provide staff training on everything related to the maintenance of iOS.
5 - Provides supervision and/or work direction to Tech Trainees and Technicians.
6 - Handling customer questions, complaints, and issues.
7 - Following up retails devices (Extra, Jarir, Virgin, ...) etc.
1 - Supervising all store stuff.
2 - Sending a daily Sales report to the Management.
3 - Coach, counsel, recruit, train, and discipline employees.
4 - Merchandising store displays and Ensure pricing is correct.
5 - Achieving a monthly Store Target.
6 - Ensure standards for quality, customer service and health and safety are met.
7 - Handling customer questions, complaints, and issues.
8 - Organize and distribute staff schedules.
1 - Selling all electronics devices & accessories.
2 - Researching sales options.
3 - Recommending solutions.
4 - Formation relationships with clients by providing support, information,
and guidance.
5 - Researching and recommending new opportunities.
1 - IT Sales Promoter.
2 - presenting and explaining Apple products.
3 - closing deals with customers.
4 - looking for new customers.
5 - promoting other Apple items ( Mac, iPod and Accessories).
6 - writing reports about the market situation and achieving a monthly
target.