Khaled Zaky, Director of Product Management - Public Cloud

Khaled Zaky

Director of Product Management - Public Cloud

Royal Bank of Canada

Location
Canada - Ontario
Education
Bachelor's degree, Software Engineering
Experience
11 years, 9 months

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Work Experience

Total years of experience :11 years, 9 months

Director of Product Management - Public Cloud at Royal Bank of Canada
  • Canada - Ontario
  • My current job since November 2018

Leading Product Management across RBC’s AWS and Azure Cloud platforms, to drive and shape our public cloud program in a manner that best serves the needs of the bank and the lines of business. Reporting directly to the VP of Cloud.

Sr. Technical Product Manager - Public Cloud & DevOps Engineering at TD Bank
  • Canada - Ontario
  • March 2017 to November 2018

- Responsible for roadmap and strategy planning for TD’s public cloud (Azure/AWS) program.
- Created and iterated on our product roadmap and prioritizing technical product requirements for DevOps automation, Security (Data, IAM, Encryption, AppSec) PaaS and IaaS capabilities.
- Prioritized and planned capabilities based on end-user priorities and business values.
- Attained product-market fit and widespread secure public cloud (Azure/AWS) adoption among TD development teams.
- Developed the communication plan to end users via release notes and Technical webinars
- Principles in Practice 2018 Award Recipient

Product Manager at Rogers Communications
  • Canada - Ontario
  • February 2016 to March 2017

- Managed the entire product lifecycle for Cloud & Data Centre products (IaaS, SaaS, PaaS)
- Gathered product requirements, prioritized features and defined the product vision
- Developed a company-wide Go-To-Market plan for product launches
- Specified market requirements for existing and new product introductions by conducting primary, secondary research and on-going customer visits
- Product & Solutions Hero 2016 Award Recipient

Solutions Architect at Rogers Communications Inc.
  • Canada
  • May 2014 to February 2016

Responsible for pre-sale support of the Rogers enterprise products and services.

Provided technical support in sales presentations, customer meetings, and detailed demos.

Gathered the customers’ technical requirements for handoff to the service delivery group.

Assisted in the preparation of the technical responses for RFPs.

Teaching Assistant at McMaster University
  • Canada
  • September 2013 to April 2014

Led weekly tutorials and assisted in conducting the weekly lectures for a Software Communication Course.

Graded weekly assignments for 140 students demonstrating attention to detail.

Worked part-time (8 hours per week) while attending school full-time.

Software Developer at Forming Technologies Inc
  • Canada
  • May 2013 to September 2013

Carried on the C++ Implementation for the Initial Graphics Exchange Specification geometry translator.

Designed the software architecture for the IGES geometry Translator.

Carried on the regular FTI software development activities.

Studied the Initial Graphics Exchange Specification for the geometry digital representation and the related geometrical knowledge.

Software Test Engineer at BlackBerry
  • Canada
  • April 2012 to August 2012

Led process meetings between developers, testers, and project management, which resulted in reducing software defect
reports by 30% and increasing response rates by 20%.

Improved the process workflow for software verification on the BlackBerry 10 software.

Reviewed product specifications, planning, developing and maintaining test plans.

Introduced to testing techniques like Smoke Testing, Persona Testing, and Regression Testing.

Software Developer at Forming Technologies Inc.
  • Canada
  • May 2011 to September 2011

Carried on the C++ Implementation for the Initial Graphics Exchange Specification geometry translator.

Designed the software architecture for the IGES geometry Translator.

Carried on the regular FTI software development activities.

Studied the Initial Graphics Exchange Specification for the geometry digital representation and the related geometrical knowledge.

Education

Bachelor's degree, Software Engineering
  • at McMaster University
  • April 2014

President McMaster Arab Student Association (MASA) Presented MASA to the students at McMaster University in 2011. Increased the student membership of the club from 10 to 200 members. Helped to reduce costs for events planning and coordination by over 35%. Oversaw the implementation of the Executive Committee decisions. Consulted with the 7 members of the Executive Committee. Supervised over Executive Committee meetings. Vice-President The McMaster Egyptian Student Association (MacMasr) Informed Club Members with all the executive decisions. Coordinated between MacMasr and the other clubs on the McMaster campus. Assisted in planning and execution of the club events. Fulfilled the President's duties when needed.

Specialties & Skills

Agile Software Development
Product Management
Amazon Web Services
Windows Azure
Cloud Computing
ATTENTION TO DETAIL
GRAPHICAL USER INTERFACE
SOFTWARE ARCHITECTURE
SOFTWARE DEVELOPMENT
TEACHING
Amazon Web Services
Cloud Computing

Languages

English
Expert
Arabic
Expert
French
Beginner

Memberships

Professional Engineers of Ontario
  • Professional Engineer
  • April 2014
Internet Society of Canada
  • Member
  • November 2014
Ontario Society of Professional Engineers (OSPE)
  • Professional Member
  • September 2010

Training and Certifications

Certified AWS Architect - Associate (Certificate)
Date Attended:
November 2018
VMware Sales Professional - VMware, License VML-1515707 (Certificate)
Date Attended:
November 2014
Valid Until:
January 9999

Hobbies

  • Entrepreneurship
  • Innovation
  • Presentation Skills
  • Reading
  • Blogging
  • Swimming