khaled zidan

• Create Background jobs and Job Scheduling Monitor.
• Resolving tickets which are created by end users and giving the support configuring and monitoring the Operation modes.
• Installing and configuring output devices and Managing spool database consistencies in Temse administration and capable of analyzing and solving printing error.
• IDES Installation and post installation activities .
• Setup local, Network, Front end printer and monitoring spool logs.
• Applying support packages using SPAM, SAINT and SUM.
• Client Copies and administration.
• Workbench and customizing transport request administration.
• Performing transport requests between the development server, Quality assurance server and Production servers on ERP & BW Systems .
• Expertise in performing daily monitoring of sap system and backups monitoring
• Administrate SAP License on SAP Systems.
• User Administration includes user creation, maintenance and user management with clear authorizations/access rights
• Authorization of Roles & Profile maintenance like creation/deletion and modification of existing roles.
• System Monitoring through various built-in tools, troubleshooting performance issues, monitoring SAP System through CCMS. Scheduling database backup and monitoring disk free space.
• Restore backup file system (RD1 ) DEV Server by using networker backup solution to another server (TEST ) and restore the (offline DB & Log archive ) to Build a new (SandBox )server .
• Add a new sap data container (sapdata5.6.7.8 )on application level on QAS Server and OS level (linuxredhat 5.4 ) to increase the sapdata space to make an new copy client from production server to QAS Server where there are any space available to make copy client.
• Working in upgrade solution manager 7.0 to 7.1 using SUM Tool and upgrade the Linux OS from 5.4 to 5.6 and upgrade Database DB2 from 9.7 to 10.1 .
• Access www.service.sap.com website for many purposes like ( Company SUSER management, renew license , download support packages, software etc )
• Install, configure and manage vsphere of vmware and convert the production sap servers (sap land scape ) to virtual machine .

Installing and configuring output devices and Managing spool database consistencies in
Temse administration and capable of analyzing and solving printing error.
• Applying support packages using SPAM and SAINT.
• Client Copies and administration.
• Workbench and customizing transport request administration.
• Performing transports between the development server, Quality assurance server and
Production servers.
• Configure, maintain and administrate SQL 2008 Backup and Restore.
• Configure and maintain and administrate Oracle 10 backups and Restore.
• Perform Oracle tablespaces administration and database table extents, Using
SAPDBA and BRTOOLS. Run daily database consistency and performance
check.
• Perform Homogenous SAP System copies to refresh DEV and QA with Production.
• Install and configure and Trouble-shoot SAP Router for OSS and other servers access.
• Upgrade kernel by least kernel patch. SAP patches
• Monitoring & daily job.
• Profile maintenance,
• Configure & Trouble-shoot STMS, Creation, release & transportation transport
request, creating development class & add with transport layer.
• Applying Add-on, Support package using SPAM and SAINT.
• Client Administration - Performing Client copy, client export/import, remote client copy.

\{DATA CENTER\} in Smart Village Cairo
• Installing, configure and manage domain controller & additional & child.
• Implementing AD, DNS, DHCP, WSUS IIS servers.
• Install and configure File Server.
• Troubleshooting most Domain problems.
• Managing MacAfee antivirus server and troubleshooting all virus thirds.
• Administrate Active directory OU’s and applying policies (Group Policy) for
Users and computers.
• Installing, configuring and administrating ISA 2004 -2006 .
• Installing, configuring and administrating Eventsmanager8 software that collect the events log and syslog of servers, routers, switches and Indicates to the solution.
• Installing and configuring and administrating the Kaspersky antivirus server and troubleshooting all virus thirds.
• Working as a team leader in ATTABA Site by Installing and configuring and
Managing Attaba.local Domain Controller and Joining more than 300 pc
And servers to the Attaba.local Domain controller and applying a group
Policies and Kaspersky antivirus to apply the organization policy.
• Working as a team leader in 6 October Site by Installing and configuring and managing Earchive.com Domain Controller and Joining more than 150 pc and servers to the Earchive.com domain controller and applying a group policy and Kaspersky antivirus to apply the organization policy.
• Installing and configuring and managing Earchive.com Additional domain controller in Tanta city and join more than 100 pc to the add domain and applying a group policy to apply the organization policy.
• Managing and Administer Cisco Switches, Access point, IP Phone
Call Manager

Apple for Computer & Internet services" (Managing Network)
• Install & Troubleshoot Company's network system.
• Setup many LANs of internet cafes.
• Preparing network cables (RJ45) straight & cross