Khaled El Gendy, Digital Project Manager

Khaled El Gendy

Digital Project Manager

Commonwealth//MCcann

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Bachelor of Science in Software Engineering
Experience
17 years, 6 months

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Work Experience

Total years of experience :17 years, 6 months

Digital Project Manager at Commonwealth//MCcann
  • United Arab Emirates
  • My current job since July 2015

• Handling all Chevrolet Arabia online advertisements and campaigns.
• Managing the Chevrolet Arabia website updates.
• Managing the development team and guide them through the requirements.
• Work with regional and global teams to improve project process.
• Defining scope of work and project timing.
• Carry out QA testing to ensure all products are delivered to the highest quality.
• Delivery of multiple projects toward briefs and timelines.
• Work on dynamic and standard online advertisements and put together its relevant strategies and approaches for marketing and re-targeting.
• End to end involvement throughout the digital project life-cycle from scoping to delivery and Support.

Digital Project Manager at Firefly FZ LLC
  • United Arab Emirates - Dubai
  • March 2012 to July 2015

• Delivery of multiple digital projects on brief, on time and toward the agreed budgets.

•End to end involvement throughout the digital project life-cycle from scoping to delivery, Support and Client Satisfaction.

• Client-facing and on-site engagements and controlling digital project processes.

•Estimation of project costs, issues, risks, strategy, resourcing, and milestones.

• Management and coordination with team of up to 25 members including digital account directors, digital art directors, digital project managers, digital designers, copywriters, planners, business analysts, information architects, quality assurance, software developers and Server administrators.

• Proven track record in interactive media, reporting to clients and dealing with the management of all online processes

• Coordinate with the client to improve user journeys.

• Applying QA testing requirements and UAT.

• Support web development and IA/UX.

Systems Analyst / Implementer, Digital Web Developer (Freelancer) at CoreXI.com
  • Other
  • April 2010 to April 2012

Implementation of web-based software solutions: CRM, E-commerce & Custom CMS solutions

Supporting migration of native application functionality to web based strategy.

CoreXI.com web developer (PHP, MYSQL, HTML, CSS)

Supporting custom CMS & Portals (Word press, Drupal, Joomla, etc)

Defining new solutions to meet business requirements & functionalities .

Apache Web servers Administration.

MySQL database & MyphpAdmin Administration

Systems Analyst & Account Manager at Khellan Digital Solutions
  • United Arab Emirates - Al Ain
  • February 2011 to March 2012

Account manager for governmental organizations & SME.

Technical analyzing for web-based software solutions:CRM, HRMS, E-commerce, BPA & CMS solutions.

Defining system requirements & functionalities.

Systems quality assurance to meet the standards.

Training end users on business applications.

Supervising implementation of new systems.

Developing projects feasibility reports, Proposals, Contracts, Quotations and SLA.

Supporting conversion of native software’s to web based solutions.

Supporting developers to implement various system functionalities.

Supporting end users to ensure technical compatibility and user satisfaction.

HP Enterprise Servers, Storage and Network Presales,Sales & Sales Support at HP Middle East
  • Other
  • September 2010 to October 2010

• HP Solutions Architecting.

• Enterprise Servers, Storage & Network presales, Sales Support & Sales.

• Excellent knowledge of HP Converged Infrastructure.

• Excellent knowledge of HP Full portfolio (EB, PSG, IPG, ES)

• Excellent knowledge of HP Sales life Cycle/Methodologies

Cerner HIS - System Implementer & Representative at Al Ain Hospital Managed By SEHA
  • United Arab Emirates - Al Ain
  • September 2009 to February 2010

Working on Registering & Scheduling management module.

Remote support for HIS Users.

Help desk for phone inquiries regarding to the HIS.

Training users on Cerner HIS modules.

Analyzing and troubleshooting the HIS.

IT Support/ Database Administrator at Millennium Eye for Security Systems LLC
  • Other
  • June 2006 to December 2008

Analyzing and troubleshooting system problems.

Applying Internet Security, Antivirus & Firewall.

Wireless Network Administration.

System installations & Maintenance (Servers, PC, Printers Enterprise Software’s)

Database Servers Administration (Oracle, MySQL)

IT Support/web developer (internship) at Institute of Applied Technology
  • Other
  • June 2008 to July 2008

System installations &maintenance (Servers, PC, Enterprise Software’s)

Analyzing and troubleshooting systems problems.

Remote desktop support.

IAT website developing and designing.

A\V technical Support.

IT Support / System Analyst/ Web developer at Computer Care LLC
  • United Arab Emirates - Al Ain
  • January 2006 to June 2006

System installations &maintenance (Servers, PC, Enterprise Software’s)

Monitoring and troubleshoot systems failures.

Solution architect and implementation.

Training users on business applications.

Remote desktop support.

A\V technical support

Education

Bachelor's degree, Bachelor of Science in Software Engineering
  • at Al Ain University of Science and Technology
  • January 2009

Very Good

Specialties & Skills

Project Management
Web Development
E commerce
Social Media Marketing
Customer Service
Supporting custom CMS & Portals (Word press, Drupal, Joomla,OpenCart. Magento, Etc..)
Microsoft IIS Server and Apache Server
Software Requirements Gathering & Analyzing (Business & Functional Requirements).
Programming Languages: PHP/MySql, CSS, and HTML.
Software Development Life Cycle (SDLC) activities including planning & Documentation
Operating Systems: (MS-Windows 2003, 2008, XP, Vista, 7), Linux OS, MAC OSX, IOS, Android OS.
IT Service Management: Events, Incidents, Problems, Request fulfillments.
Digital Project Management
Social Media Marketing and sharing
E-Commerce
Search Engine Positioning & Optimization
Digital Creative

Languages

Arabic
Expert
English
Expert

Memberships

Oracle
  • Certified Professional
  • August 2009
Project Management Institute (PMI)
  • Professional Project Manager
  • July 2013
Microsoft
  • Certified user
  • April 2010

Training and Certifications

Triple-Threat Project Management (Training)
Training Institute:
Linkedin
Date Attended:
June 2017
Google certified - Dynamic Ads developer - User:10996 (Certificate)
Date Attended:
October 2015
Google Adwords certified - Mobile (Certificate)
Date Attended:
November 2017
Google Certified - YouTube Masthead (Certificate)
Date Attended:
August 2015
Google Certified - QA (Certificate)
Date Attended:
October 2017
Google certified in Digital sales (Certificate)
Date Attended:
August 2017
Google Adwords certified - Online display (Certificate)
Date Attended:
November 2017
Valid Until:
October 2018
Google HTML5 certified Developer - User ID: 10996 (Certificate)
Date Attended:
October 2015
PMP course certificate (Certificate)
Date Attended:
February 2014
Valid Until:
February 2014
Oracle Database SQL Certified Expert (Certificate)
Date Attended:
August 2009
Valid Until:
September 2009
Microsoft Certified IT Professional in Windows Server 2008 Administrator (Certificate)
Date Attended:
February 2010
Valid Until:
April 2010
Oracle Certified Professional in Database Administration 10G (Certificate)
Date Attended:
August 2009
Valid Until:
September 2009
HP MEMA 2010 Sales Professional (Certificate)
Date Attended:
August 2010
Valid Until:
October 2010
ITIL V3 Certified in Information Technology Service Management (ITSM) (Certificate)
Date Attended:
February 2010
Valid Until:
April 2010

Hobbies

  • Music production, DJ and remixing.
    Produced over a dozen of tracks and remixes. To listen to my tracks please visit: https://soundcloud.com/prince1khaled/