Khalid Saad, Network Operations & Maintenance Manager

Khalid Saad

Network Operations & Maintenance Manager

Abu Dhabi Systems & Information Centre

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Bachelor Degree of Computer & Information Science in the field of Computer Engineering
Experience
29 years, 2 months

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Work Experience

Total years of experience :29 years, 2 months

Network Operations & Maintenance Manager at Abu Dhabi Systems & Information Centre
  • United Arab Emirates - Abu Dhabi
  • My current job since March 2010

•Managing and administrating the development cloud (eLab)
•Managing the operation of e-Government Abu Dhabi data center
•IT Service Management based on ITIL
•Commvault Backup implementation and roll out
•Support the migration for Abu Dhabi Network ADNET
•Maintain appropriate levels of security over all infrastructure assets
•Provide assistance and support to IT entities in Abu Dhabi Government
•Participate in Internal IT audit
•Vendors Management
•IT Project Management

European IT Infrastructure Manager at Molex Holding GmbH
  • Germany
  • December 2001 to March 2010

•Managing and administrating the IT infrastructure for 30 sites in Europe
•Developed and managed €2 million IT budget and performed periodic cost and productivity analyses
•Project management and business partner-ship with other regions
•Maintain appropriate levels of security over all infrastructure assets
•Managing relationships with IT consultancy companies and 3rd part suppliers
•European software license management
•Participate in Internal IT audit
•IT Project Management for mergers and acquisitions
•Reporting monthly on SLA and WAN usage

IT Infrastructure Supervisor Europe at Molex Holding GmbH
  • Germany
  • May 2001 to December 2001

•To lead and/or participate in all aspects of the development cycle for software designated to execute on Personal Computers. This will include problem definition, interviews, feasibility studies, design, program testing, implementation and training
•Provide capacity planning and disaster recovery
•Roll out SAP GUI to all users in Europe

IT Specialist Europe at Molex Holding GmbH
  • Germany
  • December 2000 to May 2001

•Assist IT Infrastructure Manager in maintenance, optimization and expansion of network infrastructure, Hubs, servers, switches, print servers, both locally (LAN) and European wide (WAN)
•Provide second level hard and software support to all European entities
•User training on a wide range of company standard office automation and email software as required/requested by the user community

Internet Webmaster at Saudi French Bank
  • Saudi Arabia - Riyadh
  • May 2000 to December 2000

•Providing full support to the Bank website by developing, improving and maintaining continuous services
•Managing and maintaining the messaging platform to acquire a very stable and advantageous messaging system to the Bank business
•Ascertain a reliable, secured, and well-structured internal web and proxy configurations and setup
•Ensuring that the Bank web infrastructure is secured and ready for e-business technologies

LAN Administrator at Saudi French Bank
  • Saudi Arabia - Riyadh
  • May 1998 to May 2000

•Y2K projects include change the hardware as well as software
•Signature system implementation
•Installation of Total Virus Defense software
•Lotus Notes v 5.02 implementation and Administration
•Installation and management of LAN/WAN Banyan Vines Network OS
•Windows NT Server installation, management and optimization
•Deploying and supporting Bank Assurance Software Kingdom Wide

PC Specialist at Saudi French Bank
  • Saudi Arabia - Riyadh
  • May 1996 to May 1998

•Supporting the High-end product of Microsoft like MS Office 97
•Evaluated releases of new operating systems and applications like Windows NT and all Microsoft office and back office applications
•Successfully evaluate, test and made recommendations on the new hardware equipment this include PCs’ and servers.
•Successfully implemented three phases of Branch LAN Project this include planning, designing, setup, and customizing one NT server and from 7 to 13 workstation in each branch configuring TCP/IP, DHCP, and SNA 2.11 server for 15 branch in central region

Instructor at Al-Khaleej Training
  • Saudi Arabia - Riyadh
  • October 1995 to May 1996

Responsible for preparing and administrating the following courses:
•PC and Peripheral Troubleshooting
•Introduction to Computer
•Computer Reference
•Computers Made Easy
•Advanced Logic Circuit Lab

Computer Engineer at Computer System Inc
  • Saudi Arabia - Riyadh
  • January 1995 to October 1995

I was responsible for the installation and maintenance of Windows for workgroup and Novell 3.12 plus trouble shooting in PC and Network

Education

Bachelor's degree, Bachelor Degree of Computer & Information Science in the field of Computer Engineering
  • at KING SAUD UNIVERSITY, COLLAGE OF COMPUTER & INFORMATION SCIENCE
  • January 1995

Specialties & Skills

IT Management
IT Operations
Virtualization
Cloud Computing
International and intercultural skills
Provide the clients with all the technical assistance and advice which concern their systems
Effective leadership, analytical, negotiating and problem solving skills
Focus on customer satisfaction and loyalty
Windows Server and Active Directory
Hard-working, reliable; able to collaborate in a team enterprise
IT professional
Microsoft Exchange Server and Outlook (all versions)
Ability to prioritize work load and meet multiple project deadlines
Communication and organizational skills
Project management
In depth knowledge of PC, Server infrastructure and architecture
Knowledge of Cisco Networking devices (Router, Firewall, Switches and Access Points)
High level responsibility and self motivation

Languages

Arabic
Expert
English
Expert
German
Intermediate

Memberships

Project Management Institute
  • Member
  • December 2007

Training and Certifications

Cloud Architect Certification (Training)
Training Institute:
Arcitura Education Inc
Date Attended:
November 2013
HP Virtual Connect for Blade Systems (Training)
Training Institute:
HP
Date Attended:
March 2014
Duration:
24 hours
Microsoft Windows 2000 Server (Training)
Training Institute:
Microsoft
Date Attended:
March 2001
Duration:
40 hours
The essentials of leadership (Training)
Training Institute:
Management Centre Europe
Date Attended:
October 2003
Duration:
40 hours
HP Open View Operations for Windows (Training)
Training Institute:
HP
Date Attended:
March 2005
Duration:
40 hours
Microsoft Certified Systems Engineer (MCSE) (Certificate)
Date Attended:
November 2000
Asset Insight V4 Product training (Training)
Training Institute:
Tangram
Date Attended:
July 2002
Duration:
40 hours
Cisco Certified Network Associate (CCNA) (Training)
Training Institute:
Fast Lane Computer Consultancy
Date Attended:
June 2007
Duration:
80 hours
Deploying Cisco ASA Firewall (Training)
Training Institute:
Fast Lane Computer Consultancy
Date Attended:
September 2012
SLAs & IT Contracts (Training)
Training Institute:
IIR Middle East
Date Attended:
June 2013
Duration:
40 hours
Administering MS Windows 2000 Directory Services (Training)
Training Institute:
SITA COMPUTER TRAINING INSTITUTE
Date Attended:
May 2002
Duration:
40 hours
ITIL foundation V3 (Certificate)
Date Attended:
September 2011
Exchange 2003 Essential Troubleshooting (Training)
Training Institute:
Microsoft
Date Attended:
August 2005
Duration:
40 hours
ICDL IT Security (Certificate)
Date Attended:
October 2012
Implementing and Managing Microsoft Exchange 2000 (Training)
Training Institute:
SITA COMPUTER TRAINING INSTITUTE
Date Attended:
June 2002
Duration:
40 hours
Certified Information Systems Security Professional (CISSP) (Training)
Training Institute:
Firebrand Training Middle East
Date Attended:
July 2012
Duration:
48 hours
Project Management Professional (PMP) (Training)
Training Institute:
IIL Europe
Date Attended:
December 2007
Duration:
40 hours
Install, Configure and Manage VMware View 5.5 (Training)
Training Institute:
HP
Date Attended:
March 2014
Duration:
40 hours