PR Manager
Turret Media
Total years of experience :8 years, 8 months
• Researched, forecasted and evaluated the effects of public policy on an organisation, using public sources, political intelligence and personal contacts.
• Wrote newsletters, briefings, campaign material and press releases.
• Established and maintained two-way communication with relevant official bodies and stakeholders.
• Maintained regular contact, in person and in writing, with politicians, civil servants, and/or staff in local authorities and regulatory bodies to brief them on clients' work and concerns.
• Translated government related documents issues from my company by MD in a very professional and excellent Arabic language.
• Composed and prepared correspondences, reports, memorandums, agendas and minutes of meetings.
• Created and edited premium sponsors content, logos and articles on the event website.
• Read and monitored parliamentary publications and printed transcripts.
• Been able to Write/Translate documents and Articles/Advertising messages in a convenient and understandable way to all Arab Nationalities and have the flexibility to write, speak different accents to cope with all Arabic audiences.
• Provided a full range of confidential personal assistance to the Managing Director and responsible for the execution of secretarial duties, management and organisation of Managing Director’s office.
• Maintained strict confidentiality and interact professionally with all levels of management, staff and business associates.
• Maintained good filing systems for smooth data retrieving.
• Arranged meetings/conferences; prepared presentations and other related tasks.
• Made travel arrangements for related local and overseas trip.
• Conveyed, coordinated, supervised, pursued and followed up on the instructions by the Managing Director to the respective management staff.
• Undertook other special assignments, ad-hoc functions and related duties as and when required by the Managing Director.
• Liaised with internal departments, subsidiaries, bankers, lawyers and government offices.
• Been able to do multi-task, prioritise work and meet tight schedules.
• Monitored proceedings with all clients, government departments, think-tanks, non-governmental organisations (NGOs) and other bodies in order to keep clients informed of any developments related to their field of activity.
• Advised on potential responses that may be required.
• Responded to requests for information.
• Attended select committee hearings, party conferences and other events.
Patrolling around the various parts of the property, outdoors as well as room hallways and activity areas, such as the pool and spa
Checking the doors and stairwells to make sure the locks are secure and no danger is lurking.
Standing guard in the lobby, especially when large groups arrive and during busy morning and afternoon times to provide guests with a sense of security.
Maintaining communication through Mail, Radios...
Responding to complaints and calls for help.
Calming the guests or controlling a situation until the local police can arrive.
Monitoring security cameras, alarm systems and other electronic surveillance equipment.
Escorting unruly patrons from the property.
Maintaining order by directing drunks to taxis or friends for transport out of the building.
Reporting and communicating all activity encountered during working time with a thorough report that can alert the next shift to areas that need extra attention.
I have excellent interpersonal communication skills, a great personality and i'm skilled with handling the needs of strangers.
Meeting people, handling cash, with my work experience in the hospitality industry and retail sales.
Making sure all information provided is accurate.
Communicating with all departments regarding in house special events and needs.
Completing all guest transactions with the establishment.
Maintaining working knowledge of all resort amenities as well as any special events.
Marketing and promoting various stay upgrades, packages, and amenities.
Communicating with the hotel-resort staff professionally.
Knowing all emergency procedures and the policies of the hotel-resort
Handling all checks and cash according to hotel-resort policies and procedures.
Communicating important information to the appropriate person or position.
Taking and encouraging guest feedback regarding their stay and services.
Answering telephone in a professional manner and assists guests with questions and concerns regarding the hotel property.
I'm responsible for all members of the restaurant team, concerned with the extreme care of the customer of the hotel, the restaurant and the overall organisation of the restaurant team.
Ensuring to maintain a personal attitude of a high standard and quality,
which produce efficiency, and productivity of the restaurant department.
Supporting the management operations and decisions.
Assisting the daily meetings.
Running assessments throughout the year.
Training and continually developing the restaurant team to achieve their personal best.
On a day to day basis plan, organising and directing the work of the team.
Encouraging and coaching the department to develop teamwork and
working practices to deliver excellent standards.
Developing the culture of training within the restaurant department and
assisting in the improvement of the retention of staff.
Complying with all Company policies and legal requirements relating to the operations of the hotel with special reference to Health and Safety.
Maintaining the standards of the Restaurant in keeping with the five AA Rosettes and the Michelin Star criteria.
Reacting to all customer requests positively and dealing with them
appropriately.
Ensuring the correct appearance of all of the Restaurant areas.
Complying with all security measures to ensure the protection of guests and company property.
Ensuring that all equipment is functional and used according to company/manufacture’s guidelines.
Supporting effective communication within the hotel by being receptive to issues communicated to me and to ensure that i pass all relevant communications from colleagues or guests to the appropriate person.
Same as Four Seasons F&B experience
Same as Four Seasons F&B, and CROMAGNON experience
Greeting customers and ascertain what each customer wants or needs.
Opening and closing cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Computing sales prices, total purchases and receiving and process cash or credit payment.
Maintaining records related to sales.
Watching for and recognizing security risks and thefts, and know how to prevent or handle these situations.
Recommending select, and help locate or obtain merchandise based on customer needs and desires.
Answering questions regarding the store and its merchandise.
Describing merchandise and explaining use, operation, and care of merchandise to customers.
Ticketing, arranging and displaying merchandise to promote sales.
Preparing sales slips or sales contracts.
Placing special orders or calling other stores to find desired items.
Demonstrating use or operation of merchandise.
Cleaning shelves, counters, and tables.
Exchanging merchandise for customers and accept returns.
Bagging or packaging purchases, and wrapping gifts.
Helping customers try on or fit merchandise.
Inventory stock and requisition new stock.
Preparing merchandise for purchase or rental.
Selling or arranging for delivery, insurance, financing, or service contracts for merchandise.
Estimating and quote trade-in allowances.
Estimating cost of repair or alteration of merchandise.
Estimating quantity and cost of merchandise required, such as paint or floor covering.
Renting merchandise to customers