Manager Sales & Retail Operations
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Total years of experience :23 years, 0 Months
Overall responsibility of field sales, marketing, show rooms operations, procurement and business development.
Full responsibility of Sales & Distribution, P&L, Marketing, communication.
Conception, planning and scheduling of sales & promotional strategies including sales forecast, sales campaign and execution of said campaigns.
Formulating and implementing market development and penetration strategies in General trade, Wholesale, International & Local Modern trade, Institutions & HoReCa.
Formulation and monitoring of annual business plan, trade and consumers scheme launch plans etc.
To develop, maintain and monitor efficient field force and effective dealers’ network across the country.
Implementation of the Sales strategy through designating territories to field sales force, managing sales team to get efficient and progressive results.
Responsible for Stock, Sales & Forecasting.
Survey (deliver inputs, monitor) the market in order to know what Competitors are doing in the market.
Close coordination with Store Operation & Delivery Solution.
Liaison with Buying & TGM team for business development and sales promotions activities.
Recruitment and assessment of Sales Force and On Job coaching of the Sales team.
To analyze the results (weekly, monthly and quarterly) of the Sales Team in terms of turnover, profitability, loses, margin, frequency, average turnover to make the right decisions to improve the situation if needed.
Ensure sales target achievement, effective management and to build strong and mutually beneficial relationships with customers/business partners.
Supervise & manage distribution sales team.
Implement annual, quarterly, monthly business category/channel plans developed by sales management.
Ensure proper implementation Quality System: warehousing, stock norms, market hygiene & tractability.
Responsible to manage the day-to-day activities and operations.
Effective management of all operational including planning and scheduling
Exploring new markets for business development and continuous monitoring of services to existing clients.
Enabling delivery of quality and timely service to customers and assure customer satisfaction.
Responsible for monthly billings and recoveries from customers.
Maintaining and developing relationships with existing and new customers via meetings, telephone calls and emails.
Direct interaction with walk-in customer to ensure membership.
To sell the required number of vehicles as per your target while maximizing the profit on each unit sold, and working with the dealership’s agreed sales processes and methods.
To update the dealership’s records with customer information to ensure that the database is fully and accurately maintained.
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