Account Manager
Loyolink Marketing
Total years of experience :3 years, 7 months
• Provide end to end outsourcing and managing of strategic partnerships and privileges programs of banks and large corporates viz. Mashreq Bank, HSBC, Standard Chartered, Barclays, and Etisalat Rewards etc.
• Design and build customer incentive and loyalty marketing programs for Clients
• Prepare proposals and present to the prospective Client Banks, Corporates to obtain business
• Once received mandates from the Clients as per the budgets and marketing strategy
• Prepare proposals based on the requirements to be sent to the Merchant.
• Work with Merchants from all the major sectors including airline, hotel, hospitality, retail, luxury brands and technology.
• Visit key important merchants & provide them with company background, future prospects and match their requirements with the Client requirements for mutual benefits.
• Negotiate and close the deals after Client approvals
• Lead the other team members to obtain contribution and close the mandates in a timely manner
• Create and manage content on the CMS system for clients on time to time basis.
• Prepare the invoices and maintain the records of the agreements.
• Handle Client Complaints and Queries.
• Create and maintain merchant database
• Drive innovation and successfully place our clients ahead of others in internet marketing, social media, mobile and other digital spaces.
• Conceptualize redemption programs and if required manage the same for our valued clients.
Having worked as a Business Analyst, have been involved with a lot of consulting
projects for leading government organisations in Dubai, Abu Dhabi & Bahrain.
Created firm wise databases
Active involvement in feild research and analysis
Interviewed industry leaders in various industries
Conducted focus group discussions
Facilitated various industry analysis and feasibility studies
Facilitated market research and due diligence
Understanding of businesses in various regions in the GCC
Cataloging (categorizing) contracts and deals of derivative trades of our clients.
Capturing data from client systems and online faxes to the system.
Processing the captured deals and contracts.
Reconciliation reports, preparation of reports using MS Excel, auditing.
Training and mentoring of new recruits.