Head of Human Resources /Administration & Operations
Bronze Advertising & Technology Solution
Total years of experience :29 years, 6 months
Ensure the implementation of the policies, and procedures of the Human Resources division to support organizational business strategy. Developing clear policies and ensuring policy awareness.
Ensure that the Human Resources processes are operating effectively and efficiently toward achieving high operating standards.
Maintain the highest standards of professional conduct, ethics, integrity, and control in the execution of its Support activities within the Human Resources Department
Formulate and implement appropriate policies and guidelines for the development and maintenance of effective business relations with government ministries and departments and other high-ranking public officials. Ensure adherence to government regulations and legal requirements dictated by prevailing labor laws
Maintain knowledge of legal requirements and government reporting regulations affecting human resources functions and ensure compliance with policies, procedures, and reporting.
Partner with the CEO to ensure the development of a proactive staff communications culture through enhancements of HR processes and systems, ensuring all employees are fully aware of HR objectives, policies, and procedures.
Maintaining a smooth onboarding process.
Maintaining and reporting on workplace health and safety compliance.
Develop and implement an annual review process of the Manpower requirements of each department. Leading the Recruitment team, sourcing and interviewing the key positions, manpower planning, JRF approvals, and negotiating with other sources for contractual purposes
Assist in developing an internal communication plan and advise divisions/departments and units.
Provide support in the periodic review, development, and implementation of competitive compensation and grading scales
Review and approve the appropriate Job Descriptions prepared and submitted by the respective Department Heads.
Conducting performance and wage reviews. Monitor the implementation of the annual incentive/bonus schemes Review the summary of employee performance evaluations!
Assist to ensure that employee complaints/grievances are addressed through appropriate processes and that disciplinary processes are conducted promptly, fairly, and in accordance with company policy and labor law. ·
Managing the staff attendance and acting accordingly
Accurately administering the Compensation including monthly payroll and benefits (EOSB, Leave management, business trips, school fees, loans), etc.,
Staff Travel management (Leaves, air tickets, etc., ) approvals, and contractual negotiations
Staff medical insurance (Grading, Addition, Deletion, and Renewals) approvals & Subsidiary payment follow.
Act as an HR advisor whenever subsidiaries require any consultations.
Encouraging the team via team-building activities to be more productive
responsible for serving as an HR partner to the assigned business unit, providing guidance to employees on HR policies and procedures, managing talent initiatives and for assisting with general HR administrative support such as query resolution and grievance management.
Job Accountabilities:
Core Responsibilities:
• Implements the HR strategy for the assigned Business Unit through various policies and procedures in order to ensure employee satisfaction and high quality of HR services
• Maintains the HR budget and ensures that all manpower needs and employee initiatives are managed within the annual HR budget
• Coordinates recruitment activities, short-listing resumes, facilitates the interview process and coordinates with HR talent acquisition operations to complete the recruitment life-cycle
• Ensures the performance management process is implemented based on corporate guidelines, and all assessments and performance reviews are fair and transparent
• Supports the annual compensation revision cycle ensuring salaries are in line with the pay policies and guidelines as published by the corporate compensation team
• Organizes trainings for the department based on training needs analysis and employee development initiatives
• Manages employee engagement initiatives, handles employee events and supports all employee welfare activities as directed by corporate HR
• Communicates and enforces appropriate employee policies and programs, assists employees with queries and mediates where necessary
• Manages the employee exit process, coordinates with managers on terminations, ensures proper documentation and conducts employee exit interview
Managing Recruitment and Hiring Process
Assists in the interviewing and hiring of Human Resource employee team
members with the appropriate skills, as needed.
Establishes and maintains contact with external recruitment sources.
Attends job fairs and ensures documentation of outreach efforts in accordance
with Human Resource Standard Operating Procedures.
Networks with local organizations (e.g., Hotel Association and peers) to source
candidates for current or future openings.
Oversees/monitors candidate identification and selection process.
Partners with vendor partners to ensure effective advertisement efforts are being
utilized for open positions in appropriate venues to attract a diverse candidate
pool.
Performs quality control on candidate identification/selection.
Administering and Educating Employee Benefits
Prepares, audits and distributes unemployment claim activity reports to
management.
Attends unemployment hearings and ensures is properly represented.
Ensures that department has the available resources on hand to administer
employee.
Managing Employee Development
Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.
Ensures employees are cross-trained to support successful daily operations.
Uses all available on the job training tools for employees; supervise on-going
training initiatives and conducts training, when appropriate.
Ensures coordination and facilitation of new hire orientation program to generate
a positive first impression for employees and emphasize the importance of guest
service in company culture.
Ensures attendance by all new hires and participation of the leadership team in
training programs
Collaborates with management team to ensure departmental orientation
processes are in place and employees receive the appropriate new hire training
to successfully perform their job.
Maintaining Employee Relations
will be responsible to implement/monitor policy’s and procedures in relation to Payroll, Personal Administration, Transport, food, Security and Welfare together with Manager Human Resources and thereby support the business objectives of the organization whilst managing and supervising the activities pertaining to the above areas in order to provide required administrative services so as to facilitate effective functioning of the organization
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