Projects Manager
Minassat
Total des années d'expérience :17 years, 6 Mois
Managing Events, Exhibitions Projects.
Managing Marketing, Telemarketing, E-marketing Department & developing all company plan.
Managing more than Projects such as
NAS Air,
Muqeem (member of AlElm Co.),
Atheeb,
N2N Arabia,
AlFanar Real Estate,
FMS (member of AlFaisaliah Group),
SAPTCO,
Ministry of water & electricity,
EMS (member of Saudi Post).
Trainer of NAS Air Reservation software (SkySpeed),
Trainer of Saudia Reservation software (STARS & SmartRes),
Interviews for new employees, evaluate job candidates, create project reports, monitor agents quality, follow up projects plan
Managing Call Center, customer service solutions, CRM, troubleshooting, answering calls & solving technical problems
Working on telemarketing, helpdesk and surveys projects.
Answering Customer calls, Troubleshooting, solving Dial-up /ADSL & E-mail problems
الدرجة الثالثة بكالريوس مع مرتبة الشرف Diploma Certificate in Computer Hardware Conquers Computer & Engineering Center Khartoum 1998 CCNA: Windows server2003 Recommenced level Dale Carnegie Training Certificate 2007 PMP Course 2007 PMP Course 2010