operation coordinator
mirage ES and WM
Total years of experience :0 years, 11 Months
Mirage Company for Waste Management and Environmental Services which mainly offers cleaning and disinfection services for hospitals, schools, restaurants, institutes….
Operations Department is responsible for executing the scheduled cleaning activities. It’s dedicated to provide high quality services through the application of the basic principles and best cleaning practices of hygiene and infection control in compliance to universal guidelines.
The company shall follow the proper implementation and execution of work activities of the service provided for the project through the following particulars:
1.Conduct visits to the project to inspect work status, as well as to check for the administration abilities and skills of supervisor.
2.In addition, the operation unit communicates with the person in charge of the project to generate ideas, improve processes and recommend improvements, in addition to ensuring that the customer’s needs and concerns are addressed in a timely manner, and that customer satisfaction is consistently maintained.
My responsibilities were mainly:
1. Remain aware, update and control Operations Manager daily, weekly and monthly schedules.
2. Develop and maintain well organized filing system for operations that permits easy reference and rapid retrieval of information.
3. Track new employees, proactively follow up to ensure that three month reviews are taking place and that any immediate training needs have been addressed4. Track Client First program, identifying areas of improvement or lack of compliance. Work with the Client First Director to determine right corrective action to address the problem.
5. Notify Project Managers/Superintendents of meetings and prepare minutes; organize agenda.
6. Update and maintain manpower allocation database for current and future projects.
7. Perform additional functions as directed or assumed on personal initiative.