Lea May Chua

• • In-charge of Medical Records Department.
• Transcribes reports.
• Takes online approvals from insurance companies.
• Does medical coding.
• Types and releases medical reports.
• Releases medical information to individuals or agencies in compliance with appropriate regulations.
• Attends patients’ calls/queries regarding records and reports.
• Prepares and maintains statistical reports in line with the medical and institutional requirements.
• Notifies DHA of infectious diseases encountered in the clinic.
• Consolidates data and prepares monthly EMR audit report.
• Scans and uploads documents in the electronic medical record.
• Issues online sick leave certificate from DHA.
• Merges patient’s files in satellite clinics and hospitals.
• Coordinates with IT Department for any HIS-related issues.
• Sends and requests files from Infofort.
• Prepares insurance claim forms.
• Files documents.
• Does administrative work.

• Listens and transcribes audio files into accurate electronic medical reports, correspondence, and administrative materials made by physicians and other health care personnel.
• Edits this text for grammar and clarity errors.

Listens and transcribes audio files into accurate electronic medical reports, correspondence, and administrative materials made by physicians and other health care personnel. Edits this text for grammar and clarity errors.

Calling out subscribers for telecollection.
Generating reports as required by Credit and Collection Department.
Handling subscriber’s inquiries and complaints regarding their billings.

Analyzing and coding data from source documents used in litigations in accordance with the project specifications. Checking and edit checking of coded documents. Batching of source documents.

Handling and assisting marketing officers and customers in company promos. Handling and assisting SKYCARD projects and activities.
Acting as customer service officer (regarding SKYCARD and promo activities.
Coordinating with merchant partners regarding promo materials/prizes.
Generating and consolidating reports requested for by the marketing officers.
Handling clerical tasks such as filing and encoding.
Handling inventories of promotional items.

Coordinating with customers regarding orders, payments and inquiries. Handling ordering form and processing of payment for the suppliers. Handling clerical tasks such as filing and encoding.