Leena Issac, Senior Customer Service Executive

Leena Issac

Senior Customer Service Executive

RR Donnelley

Location
United Arab Emirates
Experience
6 years, 8 months

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Work Experience

Total years of experience :6 years, 8 months

Senior Customer Service Executive at RR Donnelley
  • Great Britain (UK)
  • March 2013 to June 2019

• Project intake and delegation
• Negotiating project deadlines and handling client-team communications
• Generating team performance reports
• Resolving issues faced by the team members

Specialties & Skills

Training
Associate Training
Administration
Preparation
Resource Management
COMMUNICATIONS
COORDINATING
MANAGEMENT
ONBOARDING
CLIENT SERVICES
CUSTOMER RELATIONSHIP MANAGEMENT
CUSTOMER SERVICE
CUSTOMER SUPPORT
OPERATIONS

Languages

English
Expert