Total Years of Experience: 30 Years, 4 Months
January 2016
To Present
Assistant Manager
at Gulf Agency Company LLC - GAC Global Husbandry Centre
Location :
United Arab Emirates - Dubai
May 2014
To December 2015
OPERATIONS COORDINATOR
at GULF AGENCY COMPANY (DUBAI) LLC.
Location :
United Arab Emirates - Dubai
January 2014
To May 2014
Customer Account Handler - Tankers & Husbandry
at GULF AGENCY COMPANY (DUBAI) LLC
Location :
United Arab Emirates - Dubai
September 2011
To December 2013
Sales & Marketing
at SWEET BEIRUT
Location :
Greece
Company industry: Imports / Food products
Job Role: Executive
Responsibilities:
- Collect information about customers of the different business units by coordinating with the business/stores managers and maintain and update the data bank of company’s customers.
- Collect and compile market intelligence on competitor services and prices to provide information to redefine sales strategies and pricing.
- Co-ordinate market research to assess the strategies and market penetration of the company’s products and services.
- Analyze the result of the research and provide feedback to the management.
- Assist General Manager in developing the advertising policy/plan for the company
- Make sales calls on specific customer segments depending on the products/services with an effort to promote the various products,
- Competitor analysis and updates
- Solicit customer feedback and communicate effectively to operations
Job Role: Executive
Responsibilities:
- Collect information about customers of the different business units by coordinating with the business/stores managers and maintain and update the data bank of company’s customers.
- Collect and compile market intelligence on competitor services and prices to provide information to redefine sales strategies and pricing.
- Co-ordinate market research to assess the strategies and market penetration of the company’s products and services.
- Analyze the result of the research and provide feedback to the management.
- Assist General Manager in developing the advertising policy/plan for the company
- Make sales calls on specific customer segments depending on the products/services with an effort to promote the various products,
- Competitor analysis and updates
- Solicit customer feedback and communicate effectively to operations
January 1998
To July 2009
Ship Agency Operations Executive, ISO QMR, GAC Cruise Team member, Executive Secretary to CEO
at GAC Shipping SA
Location :
Greece
GAC (GULF AGENCY COMPANY) Piraeus / Greece office
1998-2009 // Operations Executive - Executive Secretary to the CEO - ISO QMR for the Ship Agency Dept. - GAC World Cruise Team Member from March 2002 to July 2009
Responsibilities:
Executive Secretary post
Secretarial Duties
Office and Finance Administration
Document Management
Travel & VISA arrangements
Events & Diary Management
Attending daily and Board meetings providing high support to CEO
Operations Executive job activities
Port cost pro-forma estimation // Statements of Facts-//Provisional of Accounts // Preparation & dispatch of Final Disbursements Accounts. Funds control, Statement of accounts closure.
Following up & coordinating re vessel’s requirements and services
Monthly |Quarterly | Annual Statistics
Experience in bunker fuels supply
Other multitasking activities
o Quality Assurance Representative/QMR of the Shipping Agency Dept for 4 consecutive years
o Data Entry System-local office administrator (GACagent)
o Occasionally I was required and successfully completed cargo documents (Bills of Lading & Cargo Manifests).
o Accompanied Marketing Manager in visits to Greek Shipping companies, to strengthen bonds with GAC and gain business of local Principals.
o Public Relations with Principal representatives
o Accompanying and assisting Crew officers, and ship’s Superintendents to their meetings/surveys when required.
o GAC org. Cruise Team member
1998-2009 // Operations Executive - Executive Secretary to the CEO - ISO QMR for the Ship Agency Dept. - GAC World Cruise Team Member from March 2002 to July 2009
Responsibilities:
Executive Secretary post
Secretarial Duties
Office and Finance Administration
Document Management
Travel & VISA arrangements
Events & Diary Management
Attending daily and Board meetings providing high support to CEO
Operations Executive job activities
Port cost pro-forma estimation // Statements of Facts-//Provisional of Accounts // Preparation & dispatch of Final Disbursements Accounts. Funds control, Statement of accounts closure.
Following up & coordinating re vessel’s requirements and services
Monthly |Quarterly | Annual Statistics
Experience in bunker fuels supply
Other multitasking activities
o Quality Assurance Representative/QMR of the Shipping Agency Dept for 4 consecutive years
o Data Entry System-local office administrator (GACagent)
o Occasionally I was required and successfully completed cargo documents (Bills of Lading & Cargo Manifests).
o Accompanied Marketing Manager in visits to Greek Shipping companies, to strengthen bonds with GAC and gain business of local Principals.
o Public Relations with Principal representatives
o Accompanying and assisting Crew officers, and ship’s Superintendents to their meetings/surveys when required.
o GAC org. Cruise Team member
October 1993
To January 1998
Ship Agency Dept / Operations - Executive Secretary to CEO
at GAC Shipping SA
Location :
Greece
GAC (GULF AGENCY COMPANY) Piraeus / Greece office
Post: Ship Agency- Operator- .
1993-1998 // Operations Dept - Executive Secretary to the CEO
Responsibilities: Full agency attendance of vessels, Check list, Crew and Operational Matters, Bunkering and stores, Follow up of requirements and accounts, Provisional and Disbursements A/C
Post: Ship Agency- Operator- .
1993-1998 // Operations Dept - Executive Secretary to the CEO
Responsibilities: Full agency attendance of vessels, Check list, Crew and Operational Matters, Bunkering and stores, Follow up of requirements and accounts, Provisional and Disbursements A/C
October 1992
To October 1993
Marketing/Sales-Secretary to the head of the Dept.
at United Marine Agencies S.A.
Location :
Greece
Generally was occupied in the Marketing/Sales dept of the Greek representative of MISC (Malaysian Intl Corporation) container vessels line
Canvassing clients for import and export cargo to/from Greece.
Sending freight rate offers
Booking cargo into container units
Keeping daily contact with clients for cargo transportation update
Daily/weekly/monthly circulars with itinerary as well as ETA/ETD updates.
Canvassing clients for import and export cargo to/from Greece.
Sending freight rate offers
Booking cargo into container units
Keeping daily contact with clients for cargo transportation update
Daily/weekly/monthly circulars with itinerary as well as ETA/ETD updates.
September 1991
To October 1992
Secretary
at P. Angelopoulos & SIA OE
Location :
Greece
Secretarial duties, Custom and bank documents process with the local Custom Authorities, issue of invoices & D/As.
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