Lilian Cattan, Head of Operational Risk

Lilian Cattan

Head of Operational Risk

Bank of Jordan

Location
Jordan
Education
Master's degree, MBA with emphasis in Management
Experience
18 years, 5 months

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Work Experience

Total years of experience :18 years, 5 months

Head of Operational Risk at Bank of Jordan
  • Jordan - Amman
  • My current job since June 2015
Risk Management Section Head at Nuqul Group
  • Jordan - Amman
  • November 2009 to June 2015

• Develop and implement the Group’s Enterprise Risk Management (ERM) program, procedures and tools based on COSO’s best practices.
• Guide a team of 10 Risk Coordinators to conduct Risk Assessment workshops in their Business Units and report Loss Events according to the formalized procedures.
• Consolidate the risk registers and mitigation plans at group-level and generate high-level reports to the Board on a continuous basis.
• Coordinate and align the risk management activities and programs with other functions including Strategic Management, Business Planning and Project Management Office.
• Conduct process risk analysis and identify any control gaps in all formal processes and procedures in the Group.
• Identify and assess emerging risk trends in the marketplace in general and within the company’s operations in particular.
• Conduct training and awareness sessions for management, risk coordinators, project managers and Group employees on risk methodology and framework.

Operational Risk Officer at arab bank plc.
  • Jordan
  • June 2006 to October 2009

• Organized and conducted Risk & Control Self-Assessment (RCSA) workshops across branches in different countries and submitted reports to senior management.
• Developed a loss event database and ensured the integrity and the soundness of the reported data and reporting mechanism.
• Analyzed newly produced policies and procedures and recommended procedural controls.
• Produced High-level and detailed analysis reports, statistics and presentations for the CEO and senior management.
• Analyzed fraud cases and recommended corrective action plans.
• Trained and followed up on the implementation of risk management procedures, tools and systems by the Risk Coordinators in different countries.
• Reviewed the Audit reports and tackled the major key risks and control lapses highlighted by the Internal Audit team.

Arab Bank “Ruwad” Operations programme trainee at arab bank plc.
  • Jordan - Amman
  • November 2005 to June 2006

Intensive 7-month course in management and banking operations, preparing fresh graduates with excellence to work in various departments of Arab Bank.

Education

Master's degree, MBA with emphasis in Management
  • at German Jordanian University - Tala Abu Ghazaleh School of Business
  • January 2011

Received 50% scholarship due to academic excellence and demonstrating leadership behavior.

Bachelor's degree, Computer Information Systems
  • at Balqa' Applied University
  • June 2005

G.P.A 3.71 Granted tuition scholarship (65% of tuition fees) from Balqa’a University due to graduating second in class.

High school or equivalent, scientific
  • at Rosary College
  • July 2001

Specialties & Skills

Operational Risk Management
Operational Assessment
Operational Controls
Risk Management Systems
Contingency Planning
ability to work under pressure
communication skills
presentation skills
Risk Assessments
Loss Events Analysis
Contingency Planning

Languages

Arabic
Expert
English
Expert
French
Intermediate