Head of Operational Risk
Bank of Jordan
Total years of experience :18 years, 5 months
• Develop and implement the Group’s Enterprise Risk Management (ERM) program, procedures and tools based on COSO’s best practices.
• Guide a team of 10 Risk Coordinators to conduct Risk Assessment workshops in their Business Units and report Loss Events according to the formalized procedures.
• Consolidate the risk registers and mitigation plans at group-level and generate high-level reports to the Board on a continuous basis.
• Coordinate and align the risk management activities and programs with other functions including Strategic Management, Business Planning and Project Management Office.
• Conduct process risk analysis and identify any control gaps in all formal processes and procedures in the Group.
• Identify and assess emerging risk trends in the marketplace in general and within the company’s operations in particular.
• Conduct training and awareness sessions for management, risk coordinators, project managers and Group employees on risk methodology and framework.
• Organized and conducted Risk & Control Self-Assessment (RCSA) workshops across branches in different countries and submitted reports to senior management.
• Developed a loss event database and ensured the integrity and the soundness of the reported data and reporting mechanism.
• Analyzed newly produced policies and procedures and recommended procedural controls.
• Produced High-level and detailed analysis reports, statistics and presentations for the CEO and senior management.
• Analyzed fraud cases and recommended corrective action plans.
• Trained and followed up on the implementation of risk management procedures, tools and systems by the Risk Coordinators in different countries.
• Reviewed the Audit reports and tackled the major key risks and control lapses highlighted by the Internal Audit team.
Intensive 7-month course in management and banking operations, preparing fresh graduates with excellence to work in various departments of Arab Bank.
Received 50% scholarship due to academic excellence and demonstrating leadership behavior.
G.P.A 3.71 Granted tuition scholarship (65% of tuition fees) from Balqa’a University due to graduating second in class.