linda kassar, CSR

linda kassar

CSR

fransabank

Location
Lebanon - Beirut
Education
Bachelor's degree, 3 years of general business,Major accounting
Experience
13 years, 10 months

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Work Experience

Total years of experience :13 years, 10 months

CSR at fransabank
  • Lebanon - Beirut
  • My current job since April 2013

Customer service at fransabank,
openning accounts
preparing target sales
sales of insurance
loans & credit cards
supporting saving accounts
and Enjoying excellent communication skills with clients and building a supportive teamwork

Customer service at Tlscontact teleperformance group
  • Lebanon - Beirut
  • January 2013 to March 2013

Dealing with confidential information and Passports, Meeting different clients and checking their appointments briefly. \nApplicants are applying for shengen visas to italy, france or sweden so we check their required documents, by paying attentions to stams signatues and dates then we make the data entry and perfectly teamwork we check each others finished files before sending it to the embassys..Daily reports to the manager about the different cases we face every day.

employee at Al-Sawani
  • Lebanon - Beirut
  • June 2008 to January 2011

Customer best service was our goal in order to exceed the sales to insure a large profit to the company and to have customer loyalty and satisfaction.

Education

Bachelor's degree, 3 years of general business,Major accounting
  • at Beirut Arab University
  • June 2012

Specialties & Skills

Public Relations
Customer Orientation
Fast Learning
Planning
Client Handling
Sufficient communication skills
public relations,customer service and sales,problem solver

Languages

Arabic
Expert
English
Expert
German
Expert

Training and Certifications

Internship at fransabank (Certificate)
Date Attended:
April 2013
Valid Until:
May 2013