CSR
fransabank
Total years of experience :13 years, 10 months
Customer service at fransabank,
openning accounts
preparing target sales
sales of insurance
loans & credit cards
supporting saving accounts
and Enjoying excellent communication skills with clients and building a supportive teamwork
Dealing with confidential information and Passports, Meeting different clients and checking their appointments briefly. \nApplicants are applying for shengen visas to italy, france or sweden so we check their required documents, by paying attentions to stams signatues and dates then we make the data entry and perfectly teamwork we check each others finished files before sending it to the embassys..Daily reports to the manager about the different cases we face every day.
Customer best service was our goal in order to exceed the sales to insure a large profit to the company and to have customer loyalty and satisfaction.