Lohith Vokkaliga GoWDA, Security Delivery Specialst

Lohith Vokkaliga GoWDA

Security Delivery Specialst

IBM INDIA PVT LTD

Location
India - Bengaluru
Education
Bachelor's degree, COMMERCE
Experience
16 years, 11 months

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Work Experience

Total years of experience :16 years, 11 months

Security Delivery Specialst at IBM INDIA PVT LTD
  • India - Bengaluru
  • My current job since January 2009

 Team member of the first Global Delivery Framework Project Team In India.
 Part of the first cross account pool in India (BL1-POOL1 - AVAYA & SVM)
 Provided Level 2 support to MS CRM 2011 and other custom developed softwares.
 Supported applications by partnering with Global IT Operations, DBAs, Infrastructure Operations, Service Desk, ITQA and IT solutions.
 Supported deployment of new applications / releases in production environment.

Technical Support Associate at Aditya Birla Minacs Worldwide Ltd
  • India
  • September 2007 to November 2008

 Recognized as a key performer for consistently achieving 100% client satisfaction..
 Partnered in developing an internal web portal for technical support process

Hardware Assistant at Texport Overseas
  • India
  • November 2003 to April 2004

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Education

Bachelor's degree, COMMERCE
  • at Bangalore University
  • April 2008
Diploma, Mechanical Motor Vehicles
  • at Karnataka Board
  • July 2004

Specialties & Skills

Technical Support
Unix Administration
Strategic Planning
Project Management
Build & Release Management
Knowledge Management
Team Management
System Implementation
System Administration

Languages

English
Expert
Hindi
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