مدير الموارد البشرية والشؤون الإدارية
Tihama Power Generation
Total years of experience :23 years, 9 Months
As the head of HR & Admin manager reporting to the CEO, I contribute to the company’s growth and development through effective leadership of the HR functions including formulation and leading the subsidiary’s overall HR strategy throughout policies and programs, global talent acquisition, leadership development, diversity & inclusion, organizational design & cultural development, learning & development, compensation & benefits, HR operations and technology to support the business goals and strategies along with the needs and aspirations with an annual manpower budget of $9.6 million USD.
Conducted several workshops in HR Fundamentals, Communications, Coaching & Delegations, HR Planning, Total Rewards Fundamentals, Safety & Security, etc. (This includes designing and preparing training materials and manuals).
Developed several E-Learning programs for remote training purposes.
As freelancer Consultant with third party consultant partner developed HR Setup for several types of businesses including (and not limited to) HR Structuring, Process Modeling & Mapping, HR policies & Procedures, skills matrix, Job analysis & evaluation, job descriptions, Employee's Handbook, Training Needs Analysis, and authority matrix among others.
Developed several salary scales for different business modules using HAY methodology.
Set and Initiated MAN POWER planning and required Budgeting
Developed job engineering concept and set job descriptions based on required business needs along with defining required KPI for each position
Maintained Payroll and associated provisions and worked closely with finance to resolve any manpower costing and related Issues
Maintained government Relationship with regards to VISAS, work permits, sponsorships and exit re-entry issues.
Set -up Deferent HR functions from End to end and maintained all required functions, policies & procedures in place with various business’s types
ERP involvement with using ORACLE & SAP applications by defining HR business rules as required.
Spokesman in mass communication assignments utilizing abilities in conflict management, public speech, executive presentation, etc.
Familiar with and regularly use statistical & mathematical analysis & approaches.
Familiar with National International Labor Laws, Standards & Universal Declaration of Human Rights, SAMA regulations & the Council of Corporate Health Insurance “CCHI”.
Setup HR function for Western Region Area (Jeddah, Makkah, Madenah, Abha, Jizan, Tayif, Najran, Albaha).
Build a suitable HR budget that match the company aims for recruiting, training, change management, ERP implementation (SAP), and Administration functions.
Build Organizational Structure to maintain current company vision (M1) and growth.
Defined suitable HR polices that empower manpower engagement, better work environment and doesn’t conflict with Saudi Labor Laws.
Examined existing salary scale, provided solutions to better maintain & support existing talent, and be attractive for outside talent in other competing industries.
Developed new Job descriptions that provide accurate measures for performance & productivity on individual level and set KPI for department level.
Provided new procedures for recruiting, training & promotions.
Improved Saudization percentage by 8 %
Managed & Oversea recruiting and Manpower Planning.
Successfully maintained and supervised company’s cars and buildings insurance to be in a feasible cost as per stated and approved budget
Led and set employees health policies, Facilities insurance policies, Warehouse Insurance and equipments insurance policies, to make sure that they comply with Saudi CCHI and SAMA regulations and protect the company’s asset from damage, thefts cases or fraud.
Initiated new compensation strategy to align with new Mission & Vision of the company, and to drive a competing salary scale in place to minimize employees’ turnover.
Provided expertise to help redefine a new salary scale and built a guideline on staff promotions, increments and related financial issues.
Evaluated & redefined existing policies, along with completing missing policies to help achieve a transparent management environment.
Set HR procedures and communicated them to whole region to ensure adequate implementation of best HR practices.
HR Operations:
Handled grievances at work along with setting up appropriate policies.
Administered labor relations policies and agreements.
Ensure adherence to established policies and practices.
Develop and implement documentation and reporting for administration of labor relations.
Keep abreast of labor laws and built robust external relationships with key partners like HRDF, SAMA, CCHI etc. to ensure optimal strategic and mutually beneficial relationship for the company.
Assess employee needs and whether organization can fulfill them by conducting employees surveys
Draft contract proposals along with Interpreting and administering contracts pertaining to wages, grievances, employee welfare, pensions and health care.
Compile employees’ information and statistics and update HRIS as needed.
Supervise the execution of approved training programs.
Manage regular HR workshops and / or formal communications to management and employees with information on Labor Law and / or other statutory changes, amendments & progression processes as well as any HR Operational processes which will impact on management responsibilities and existing policies.
Executed & Administered payroll function and align all employees transactions related to deductions, loans and other issues with Finance dept.
Partners with and influence HR Centers of Excellence to ensure the business is receiving optimal HR value added programs and service aligned with both the business and HR strategy.
HR Strategy:
Negotiate compensation rates, benefits, working conditions, and rates of advancement.
Consults with key stakeholders to develop and execute business strategy to build organizational capabilities, behaviors, structures and process. Provides strategic direction and influences at all levels in order to drive implementation of the strategy and manage change.
Embed a performance management culture within business areas as a means of driving business improvement by ensuring clear objectives, feedback and the improvement of customer service.
Initiate & maintain manpower plans through co-ordination with the talent acquisition team on workforce supply and demand on new roles, replacement and recruitment.
Develop and oversee organizational culture changes through a variety of different methods, including implementing action plans following employee's surveys, performance management, absence management, career management, retention strategies.
Ensure all HR Policies, procedures and processes are regularly reviewed and continue to reflect current employment law, SAMA and other statutory regulations as well as corporate best practice.
Working in partnership with managers to manage employee relations issues. Build management responsibility and capability for managing issues.
Be the HR lead on all compulsory right-sizing processes, ensuring compliance with employment law.
Provide support on the research, design and development of HR initiatives in support of the HR strategy, using expert knowledge of the business area.
Work in collaboration with colleagues to successfully launch L&D processes, programs, and initiatives.
Member of the steering committee for the company and being heavily involved in the negotiations of reinsurance deals (Swiss Re, Saudi Re, and Munich Re).
Involved with steering committee to define broad directions of the company to achieve SAMA requirements & standards, and resolving any conflicts that may arise from not complying to insurance rules by Saudi Government and Council of Corporate Health Insurance “CCHI”.
Set & defined sales compensation, commissions & benefits schemes strategy to help achieve sales targets set by investors.
Manage payroll along with Compensation strategy, mitigate appropriate solutions to drive Manpower cost into a feasible area that help in achieving high productivity with appropriate salary scale, Benefits and commission schemes.
Initiated & implemented new Compensation philosophy based on dynamic market changes.
Initiated & led new Organization Structure, transforming business from family to corporate business.
Supervised the implementation of HR ERP on ORACLE system and defined required business rules.
Released employee handbook with approved HR policies & Business Rules
Successfully put New Salary Scale (Staff & Executives), Incentive Schemes & Bonus System in place as per market benchmark & business requirements & made sure that salaries are on par with national average.
Set all Required Benefits associated with each position (Benefits matrix)
Job Engineered new positions as per required business needs
Minimized Manpower Cost by 20 % by improving working hours and shifts policies
Improved existing Performance System (Weighted average) and defined new Competency Frame & KPI
Continuous Review of existing positions through Job Evaluation & Analysis using Point Factor system (HAY & Mercer)
Set Career paths for Sales, Marketing & HR Departments
Developed and defined Medical insurance plans for the group along with setting appropriate levels, policies and required procedures.
Managed and controlled leased cars for sales staff as added benefits, and maintained all related legislations & Insurance as per Saudi Labor Laws and SAMA regulations, that minimized cost of transportation and repair shops costs
Set merit pay guidelines and bonus pay criteria.
Set & Administered executive compensation & Remuneration programs
Performed compensation analysis within the industry to determine if
Supervised all payroll activities and
Maintained payroll staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
Manpower Planning:
Leads continuous improvements while building the Organization Design and Manpower Planning Policies, Processes, and Strategies within the overall guidelines of business requirements for all cargo stations (local - International)
Oversees the development and maintenance of Organization Design/Creation, by understanding the customer operations and best practice of workflows.
Manages and controls Manpower planning process across the organization, by regular review of customers’ needs, analyzing, and recommending necessary changes.
Manages the preparation and submission of related Management Reports (regular/ad-hoc), including organization charts, manpower summaries, movement, analysis, demographics, for all functions
Leads the preparation, consolidation and obtaining the approval of Annual HR Budget, in collaboration with HR Management members and other departments
Direct the organization’s recruitment activities in order to ensure that the best candidates are selected for each role and that the recruitment process is conducted efficiently cost effectively and in accordance with company’s policies and standards.
Ensure that the organization’s recruitment strategy is implemented effectively and within established budgets and that the organization complies with all relevant regulations, laws and employment standards, including equal employment opportunity, workplace diversity and affirmative action legislation.
Evaluate external internal employee turnover trends in order to recommend changes to the organization’s recruitments plans and adapt existing recruitment activities to changing market conditions.
Select, and manage ongoing relationships with, external recruitment agencies to ensure the organization receives satisfactory standards of service
Led all employees’ medical insurance negotiations and provided the best value against cost, and successfully included parents insurance to benefits employees with no increase in overall insurance policy costs.
Successfully Implemented HR polices as per Saudi Labor Office.
Handled Deputy HR Manager responsibilities for 2 years
Compensation & Benefits:
Review & Update Salary programs for In Kingdom & out of kingdom stations based on benchmarking existing competitors and market evaluation for similar jobs
Managed the implementation of Salary program with HAY consultants for local & international Stations and built a new salary scale using point factor system.
Successfully conducted Job evaluation & job Analysis using HAY methodology.
Administered the payroll for international CARGO Stations
Heavily involved in Property & Medical insurance negotiations with insurance companies along with Company’s heavy machinery and equipments (plane ladders, Cargo carts, Trailers & Cargo Pallets)
Evaluate external labor market conditions and internal employee turnover trends in order to recommend changes to the organization’s rewards strategies.
Minimized overtime and overall manpower cost by 2.3 million / month for local stations throughout new roster management system
Successfully implemented BSC Performance System on positions level & KPIs on functional level.
Restructured All CARGO organization as per privatization requirement
Set & defined Bonus schemes for Cargo operations.
Miscellaneous:
Developed & defined Roster management rules on SAYBER system
Implemented ERP on SAP System for HR Module successfully
Training:
Conducted Training Needs Analysis for the company.
Developed & Facilitated Soft training programs on mining sights as per training Calendar (Induction, Communication, Safety & security, Team work, Time management, & supervision skills)
Managed overseas & In-House Training all over KSA mining sites.
Managed & set Training Budgets for other departments.
Developed Career Planning module for specific job positions.
Established & Developed Policy & Procedure for new Training & Development Section
Initiated Training project with Jordanian Mining College.
Information Technology:
Assessed & managed current ERP on (ORACLE) system & advised required changes to meet Training & Development Needs.
Provided expertise on improving connectivity to link remote mining sites with Head office.
Payroll:
Participated in developing and maintaining a company's pay structure using MERCER methodology with a 3rd party consultant
Performed job analysis to determine if salaries are on parallel with market average through examining detailed information about job duties.
Participated on compensation committee to define bonuses & commissions schemes.
Researched inquiries into salary discrepancies and participated on defining solutions to eliminate them.
Oversee performance management system.
Participated in Setting merit pay guidelines and bonus pay criteria & polices.
Setup & maintained computer science’s labs to make sure they are up and running for educational purposes including setting up networking, security, required software … etc.
Oversee the maintenance contracts for Set hardware & software requirements with third party providers.
Facilitate Computer’s lab education on MS-SQL & JAVA scripts
Managed students MIS reports for Dean’s Office
Successfully transferred student payroll to be automated with Al-Rajhee Bank
Provided a volunteer training for colleagues on Communication skills & Presentation skills.
MIS Dept.
Initiated & Managed MIS department to provide control over training costs initiatives and linked all associated costs with approved training budget.
Project Manager for E-Learning Project Initiative (project planning, Cost estimation, & Implementation of the project)
Enforced Business Rules for ERP Oracle implementation on Training & Recruiting module
Developed new policies & procedures for MIS and Administration Unit & Stream lined it with Relationship Management units.
Set Performance KPI's for Training Dept. and made sure they are aligned with business goals.
Defined the required Positions ceiling & put required budget in place for Training Unit
Training:
Established base ground of Saudization Training Budget & Oversaw the implementation of training program for new Saudi talent after achieving 70 % of Saudi staff in particular Divisions in 2 years
Developed career path for over 25% of existing critical positions (Accounting, Finance, Treasury, Compliance, Project Management Office)
Designed & Implemented Succession Program for 15 % of critical positions
Conducted Training Needs Analysis TNA for Treasury, FIN & ACCT, Audit, PMO, and Small Business & Community Service Departs
Developed & Managed structured programs (Refresher, Error reductions, Affluent & Islamic Banking Audit)
Trained & Facilitated newly hired NCB staff throughout Induction program on Time Management, Communication Skills, presentation skills, Team working & Compliance courses.
Recruiting:
Successfully analyzed the performance of recruitment agencies, the cost per hire, time to hire and recommended changes and improvements based on business priorities.
Head hunted of required middle management positions.
Evaluated & Maintained Job descriptions, and updated them to match actual assigned tasks & required skills.
Created and maintained database for future job openings.
Listed job postings on job boards, social media, corporate career web sites, and other possible channels
Participated in overall manpower planning for the corporation throughout department managers meetings and analyzing workloads, and set required manpower ceilings & budget.
Participated on conducting Interviews, and facilitating meetings between hiring manager & applicant.
Participate in implementing new recruiting technology, such as applicant tracking systems and screening tools.
Achievements:
Networks:
Provided support for LANs, WANs, network segments, Internet, and intranet systems.
Maintained networking and system security.
Networks Monitoring to ensure security and availability to users & branches 100% 24/7.
Supervised integrity of the network, server deployment, and security.
Participated in designing and deployments of networks to new branches including network address assignment, Assigning routing protocols, routing table configuration and configuration of authentication and authorization of directory services.
Maintained network servers such as file servers, VPN gateways, intrusion detection systems.
Updated & Administered servers, desktop computers, printers, routers, switches, firewalls, software deployment, security updates and patches.
MS - Windows based system:
Maintained MS - Windows server’s efficiency.
Ensure design of system allows all components to work properly together.
Troubleshoot problems reported by users, Analyzed and isolated issues and provided solutions to Overcome exiting problems.
Provided recommendations for future upgrades along with possible costs.
Evaluate and modify system's performance.
Identified end users needs based on business requirements and departments growth.
Individual Projects:
Successfully managed Government Payroll operations for specific NCB's clients & maintained a trustful business to business relationship.
Team leader of MS-Windows Platforms Based servers
Administered NCB SMS, BIZ - TALK & Al-AhliOnline servers
Provided supports for Systems working with SQL Databases.
Provided support for variety of 3rd party applications (Swift systems, Reconciliation system, payroll system … etc.)
Administered operational work of ERP system working on ORACLE engine.
Administered MS - SQL, HP-UNIX servers platforms.
- Participated in defferent speaches on mass communication assignments (career Day, Industrial College events & Students Dormitory #14 Activities). - Held a part time job in defferent areas (Student Affairs, Library & grader) - Active member in the social club of Industrial Management College. - President of Student Dormitory # 14 - Several thank you letters from different sponsors regarding outstanding performance.