Luis Collazo, Aftersales - Manager

Luis Collazo

Aftersales - Manager

Elgiganten AB

Location
Sweden
Education
Bachelor's degree, Industrial economy
Experience
10 years, 5 months

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Work Experience

Total years of experience :10 years, 5 months

Aftersales - Manager at Elgiganten AB
  • Sweden
  • May 2010 to August 2013

As aftersales manager I was dealing with the aftersales issues and leading a team of 4-6 people.
Also included was dealning with a lot of paperwork, planning scheduals after key ratios, invoice handling, and takeing care of and solving what ever could be requested.

Deskservice Employee at Elgiganten AB
  • Sweden
  • April 2006 to May 2010

Working in the Servicedesk was all about helping customers with all the aftersales problems with products or services what ever might be wrong. The aftersales position also included dealing with angry and upset customers

Education

Bachelor's degree, Industrial economy
  • at Industrial Economy business engeenering
  • May 2016

A very broad education, that has courses from math, logistics, economics, project management, CSR, production.

Specialties & Skills

Oral Communications
problem solving skills
Office Work
Customer Service Management
Customer Service Skills
Team Leader
Manager
Customer Service
Communication

Languages

English
Expert
Spanish
Expert
Swedish
Expert
French
Beginner

Hobbies

  • Workout
    I lost 25 kg and than ran a half marathon, and i hate running.