Maarten Leeuw MBA, PhD

Director at DESKO

• Netherlands
• My current job since September 2017

Senior Program Manager at Partners in Sourcing BV (personal holding)

• My current job since January 2004

Owner at Partners in Sourcing BV/ InspireNow

• My current job since January 2004

Activities Active as coach, interim manager, lecturer, project and program(me) manager for different organizations. Main focus is to facilitate change in individuals and organizations.


Organisation Nuon (Business Division)
Role Information Manager (Divisional CIO) and Manager Project Management / Program(me) Manager. Also active as registered independent coach for Nuon (through own company - Partners in Sourcing

Programme Manager at Partners in Sourcing” at Nuon

• January 2005 to September 2008

Activities Responsible for all projects within Nuon Business valued at seven million Euro (out of pocket). Managing two teams of jointly thirty five high powered professionals; permanent and contracted staff. Responsible for project/program(me) planning, execution and management. Also responsible for IT spending (valued at fifteen million Euro), demand and Supply planning, e.g. IT governance. Responsible for CRM/ Front Office Automation(Siebel), BI (analytics - OBIEE) and Back Office(SAP) contract managers. Responsible for data management team, Siebel and BI (analytics) development team and office automation including infrastructure.

Director at 2012 : NTCP8

• March 2012 to January 2008

Marketing and Advertising

Manager

• May 2004 to December 2005

Nuon Business (one of the largest energy companies in the Netherlands) on contract basis. Responsible for Siebel Competence Centre and Program(me) Manager for all projects with an IT component. Also active as lecturer (Henley Management College and LOI), coaching and (executive) search/contracting IT and sales staff.

European Director at Unisys

• United Arab Emirates
• January 2000 to January 2004

Activities Until early 2004 I was responsible for the eCRM/CIS Division in Europe and Manager/focal point for the local CRM and Digital Strategy e- Business teams in The Netherlands and Belgium.
Main activities
Program(me) & Business Unit Management.
People and team-management in eight different countries.
Business Development focused on leveraging CRM business
Partnership management for global partners (e.g. Siebel and Avaya).
Consultative selling and business consultancy for major clients. Public speaking e.g. Economist e-business seminars .
Local management (Benelux) e-business practice.
(program) Manage CRM and Call center bids and projects/programmes.

Chief at Lean Solutions B.V. (www.leansolutionsgoup.nl)

• October 2008 to January 2002

Activities Responsible for daily operations and business development.
Lean Solutions was a relatively small (30 staff) company which had its focus on business process optimization. Lean Solutions predominantly operated on the business side of companies; where process optimization was accomplished through use of the Lean Six Sigma methodology, Information Management and Business Intelligence. Business Intelligence(Microsoft BI) being an IT focused expertise which Lean Solutions offered separately. Lean Solutions had clients in healthcare, utilities, finance, telecom and local government.
The predominant roles executed were geared around business development, managing projects/programmes and subcontracting staff. Additionally managing all other operations.

Principal at IBM

• United Arab Emirates
• February 1999 to August 2000

Activities Establishing Dutch CRM entity (recruiting and training staff); Business Development (sales and establishing partnerships) and being billable at clients (consultancy).
Project Development Manager Rabo bank
Main responsibilities:
-Business Management including consultative selling.
-People/project management - varied groups.
- Business Development (including set-up of Siebel alliance and Siebel practice).
- e-CRM/Contact Centre consultancy.

Manager at IBM

• United Arab Emirates
• February 1998 to February 1999

People management - Twenty two employees (restructured department). Managing internal and external IT resource deployment Approximately 1400 externals per year (budget 110 Million US$). Re-engineering ‘resource allocation’ process for IT projects. Establish and protect relationships with suppliers of IT resources. Internal and external recruitment. Introduce market orientated resource approach. Interim management of IBM professional services management (managing 8 Personal Development - and 8 Resource Deployment Managers).


Organisation IBM
Role Segment Marketing Manager - Business Partners
Period 1997
Activities Establishing Business Partner Channels (Channel development).
Integrating Business Partners within IBM Services; Project leadership change management program(me). Managing marketing management process for specific segments.

Team Leader at IBM

• United Arab Emirates
• January 1995 to January 1996

Activities Sales and Managing - coaching and training of sales team Managing internal & external sales channels; Marketing/Sales of IT related services; Producing and implementing marketing plans

Programmes Manager at IBM

• United Arab Emirates
• January 1993 to January 1994

Activities Marketing, consultancy and relationship management; Competitive analysis UNIX Suppliers; Marketing Support Business Partners; Establishing database marketing activities and direct marketing activities; Sales/Marketing demonstration systems.

Deputy Marketing Manager at IBM

• United Arab Emirates
• January 1991 to January 1992

Business Information Analyst at IBM

• United Arab Emirates
• January 1988 to January 1989

Deputy Marketing Manager at IBM

• United Arab Emirates
• to

incl. people management); Developing local Business Partner Strategy; Control of annual and operating plan; Secretary Business Partner Review Board.


Organisation

Project Management at IBM

• United Arab Emirates
• to

Large internal IT project; Process Management (vendors).


Organisation