MACRINA OSOMA, Administration Assistant/Data Entry Encoder

MACRINA OSOMA

Administration Assistant/Data Entry Encoder

Emirates Engineering Line Maintenance under Transguard Group

Location
United Arab Emirates - Dubai
Education
Diploma, ADVANCE DIPLOMA IN FRONT OFFICE AND CUSTOMER CARE RELATIONS
Experience
14 years, 3 months

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Work Experience

Total years of experience :14 years, 3 months

Administration Assistant/Data Entry Encoder at Emirates Engineering Line Maintenance under Transguard Group
  • United Arab Emirates - Dubai
  • My current job since February 2013

-Making data entry, updating tech/cabin aircraft log pages into ultra main system.
-Sorting and filing cabin and tech log aircraft pages into their respective folders.
-Archiving/keeping records of different aircraft documents and packages for future reference.
-Stock taking of office stationary.
-Receiving calls and disseminate message to all intended personnel via mail.
-Perform and carry out other duties as instructed and directed by the supervisor and planning officer.
-Provide administration/clerical support to engineers, mechanics and electricians for smooth and effective operations of the department.
-Scanning and photocopying.

Receptionist at Mombasa Continental Resort
  • Kenya
  • December 2009 to February 2013

-Dealing with customer complaints and inquires.
-Giving advice and information to customers.
-Actively promoting sales by talking to customers nicely and convincingly.
-Taking stocks of office stationary,
-Monitoring and updating sales display areas,
-Receiving calls / sending mails.
-Welcome and receiving guests.
-Offering all possible assistance to the guests/customers.

Education

Diploma, ADVANCE DIPLOMA IN FRONT OFFICE AND CUSTOMER CARE RELATIONS
  • at THE MOMBASA POLYTECHNIC UNIVERSITY COLLEGE
  • November 2012
High school or equivalent, COMPUTER PACKAGES
  • at CAMP DAVID COLLEGE
  • May 2010

CERTIFICATE IN COMPUTER OPERATIONS

High school or equivalent, KENYA CERTIFICATE OF SECONDARY EDUCATION
  • at STAR OF THE SEA HIGH SCHOOL
  • November 2009

Specialties & Skills

Organizational Skills
Communication Skills
Team Player
Hospitality
Customer Service
CLERICAL
DATA ENTRY
MICROSOFT MAIL
MICROSOFT OFFICE
MICROSOFT OUTLOOK

Languages

English
Expert

Training and Certifications

HUMAN FACTORS IN AIRCRAFT CABIN APPEARANCE (Training)
Training Institute:
TRANSGUARD GROUP
Date Attended:
December 2014
Duration:
22 hours
CABIN CREW WEBMAIL (Training)
Training Institute:
EMIRATES AVIATION COLLEGE
Date Attended:
June 2014
Duration:
3 hours
NAJM AWARD (Certificate)
Date Attended:
March 2015
Valid Until:
January 9999

Hobbies

  • SPORTS
  • TRAVELLING