Madiha khan

My responsibilities includes :

- Independently managing complete recruitment process
- Developing & enlisting job advertisements, maintaining a close liaison with local universities & technical institutions for recruiting fresh graduates
- Maintaining efficient and timely recruitment practices and processes. Provide cost-effective, efficient and innovative solutions (utilizing Internet, direct search, referrals, advertising, and search firms) to meet staffing needs.
- Head hunting
- Conducting salary surveys for different positions as per management requirement
- Identifying & targeting potential resources, shortlisting, screening & interviewing candidates from entry level to senior level positions
- Conducting talent acquisition visits on different recruitment venues like (University Open House, Job Fairs & Site Interviews)
- Responsible to ensure and assist departments in manpower planning and succession planning
- Coordinating interviews with head office in USA
- Coordinating Performance appraisal system
- Managing all the activities that lead to Internal & External employer Branding;
- Preparing all required reports relates to recruitment needs
- Conducting background referral check
- Ensure completion of New Hire pre-screening document like Interview assessment & Interview feedback forms.
- Responsible for the onboarding & conducting new hire orientation

This position is responsible for providing support to employees and managers on topics including, but not limited to, hiring, relocation, benefits, career development, performance appraisals, compensation & promotions. I am the first line of contact for management/employee queries.I assist my immediate manager in design, development & implementation of various policies, programs and procedures and other tasks including:
•Dedicating face time to ensure employee support through interaction & feedback
•Organizing and conducting employee information meetings on employment policies, benefits & compensation
•Acting as first point of contact for employees regarding employee relations issues & concerns about motivation & job satisfaction
•Advising and assisting business line management/line managers on interpretation & administration of policies procedures & programs
•Supporting line management on a variety of personnel tools & processes (e.g. performance appraisal, career planning, succession planning etc.)
•Coordinating internal & external trainings and recruitment activities
•Screening & reviewing applications and interviewing applicants
•Identifying and participating in the continuous improvement initiatives

•Coordinate and forms the team
•Supervise and manage overall performance of staff in department
•Organize and control resources
•Stock holding
•Operational discipline
•Staffing
•Maintain the duty roster

A) Administration
•Maintaining all files and reports
•Making arrangements for meetings, trainings and workshops
•Maintaining and managing a suitable stock of office stationery
•Assisting in the smooth running of the office by undertaking other tasks, as requested, which are commensurate with personal skills

B) Human resources
•Keeping the expatriate staff personnel files updated at all times
•Ensuring the job descriptions to new joiners, and that they understand them
•Maintaining HR records, including staff lists and leave and overtime registers
•Preparing the staff list every month for end of month reporting
•Assisting with the recruitment of new staff, posting advertisements, translating Job Descriptions, filtering CVs, etc
•Ensuring that staff moves from step to step up their grade as appropriate.
•Implementing performance review and performance management for all staff.
•Providing support to offices in all HR matters.
•Internal Audit.
•Short listing candidates on store staff level.
•Up date the HR policies time to time.

•Remittance and bills
•Account opening & deposit
•Customer services
•Income tax
•Pension and Govt. Records

•Manage recruitment process
•Review & process applications
•Conducting of interviews over the phone & face to face
•Manage & control HRM databases
•Develop & maintain HR procedures, documents, and policies
•Management of incoming and present staff

answer calls professionally
respond to customer inquiries
handle and resolve customer complaints
provide customers with product and service information
enter customer information
process orders, forms and applications
identify and escalate priority issues
follow up customer calls where necessary