Training Coordinator
Mica Qatar Consulting Services
Total years of experience :4 years, 8 Months
1) Training Coordinator
Mica Qatar Consulting Services, Dec 2013 - Nov 2014
Doha, Qatar.
Key Responsibilities:
Map out training plans, design and develop training programs (outsourced or in-house).
Develop and coordinate appropriate training methods per case (simulations, mentoring, on the job training, professional development classes etc.).
Market available training opportunities to employees and provide necessary information.
Conduct organization wide needs assessment and identify skills or knowledge gaps that need to be addressed.
Execute accepted education principles and track new training methods and techniques.
Design and prepare educational aids and materials.
Identify instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and how it affects KPIs.
Coordinate with internal stakeholders and liaise with matter experts regarding instructional design.
Maintain updated curriculum database and training records.
Directs train-the-trainer sessions for internal subject matter experts.
Administer and systemize in-house training facilities and equipment.
Record the minutes of the meeting (MOM) of the organization and distribute all required notifications.
Study the Request For Proposal (RFP) and prepare quotation for technical and financial proposal.
2) IT Specialist
Mica Qatar Consulting Services, Dec 2013 - Nov 2014
Doha, Qatar.
Key Responsibilities:
Install and troubleshoot Oracle Primavera P6 Professional Project Management (PPM).
Install and troubleshoot Oracle Primavera Contract Management (PCM 13).
Carry out day to day operational activities of IT help-desk support and systems administration.
Install, configure and maintain software and hardware systems.
Communicate with clients and schedule an appointment with regards to the Oracle application.
Facilitate technical assistance and support for queries and issues related to computer software, and hardware.
Assist customer queries related to product and services and their delivery.
Motivate marketing team and support in daily stocks and collect related documents.
Maintain inventory of all stock and office materials.
Coordinate and maintain daily and monthly attendance report.
Administer the proprietor of the agency in preparing documents and meetings.
Projects: Certified Ethical Hacker (CEHv7)
Computer Hacking Forensic Investigator (CHFI v5), and Security 5
Role: Technical Writer, responsible for CEHv7 Lab Manuals
Key Responsibilities:
Carry-out research and collect latest and tremendous computer security and vulnerability tools
Install each tool, execute it and take its screenshots and prepare a PowerPoint presentation
Build and maintain in-detail lab manual of each tool with sequence of steps and screenshots
Organize lab setup manual which contains hardware and software requirements to carry-out labs exercises
Develop, edit, and maintain documents and presentations for the researched content
Bachelor of Science (Computers) from M.V.S Arts and Science College, affiliated to Osmania University, MahabubNagar.