IT Supervisor
IFT Corporation ( International Free Trade )
Total years of experience :17 years, 6 Months
• Supervised and led a team of IT professional for a company with over 320 workstations and laptop and tablets.
• Coordinating with IT team and overseeing their daily activities.
• Providing technical support to IT team and ensuring smooth functioning of computer system.
• Evaluating and verifying performance of the team using performance evaluation techniques.
• Prioritizing tasks and preparing various reports as required.
• Create business processes, best practices, standards, templates and operating procedures to optimize IT project development.
• Oversee projects to design and implement local IT infrastructure, data centers, network systems and servers.
• Installing, maintaining, and upgrading IT system.
• Coordinated with IT manager and improved efficiency of IT system.
• Research, analyze and recommend implementation of new technologies or systems hardware.
• Implement backup and recovery policy for VERITAS Backup Exec 2016.
• Implement and deployment Microsoft office 365 for 650 accounts.
• Coordinated with IT team for each branches (Dubai- Sudan - Iraq-Oman) VPN and Ip telephone.
Bridge Trade Co. Cairo
Head of IT 3 / 5 /2-12 Till Now
• Participants in the planning for networks by the company.
• Admin Mail Server ( Exchange Server 2010)
Installing Exchange 2010 and create account and all actions that belong to the server
• Admin Domain for windows server 2008
Installing domain controller and users administration (setup and maintaining account)
• Managing Cyberoam UTM
Configure and deploy firewall device from Lan toWan and managing than create account users and create policy and join all users to you
• Maintaining systems for servers in company
• Verify that peripherals are working properly
• Quickly arrange repair for hardware in occasion of hardware failure
• Monitor system performance
• Update windows for all computers in company through WSUS Server.
• Create a backup and recovery policy for Symantec Backup Exec.
• Installing and deploy Kaspersky Endpoint Security for Business Corporate serve to all users in company.
• Configuring and monitor network communication for Cisco and Hp.
• Update system as soon as new version of OS and application software comes out • Implement the policies for the use of the computer system and network
• Participants in the planning for project networks by the company.
• Drawing all the projects being implemented by the company.
• Presales for Hp Networking brand.
• Presales for Procurve brand.
• Project manager and team leader.
• Follow up technical support to customers.
• Evaluate and follow up the performance of engineers in this project.
• Installation and configure all enterprise switches 3Com.
• Installation and configure all enterprise switches Procurv.
• Installation and configure all enterprise and SMB switches Cisco.
• Configure wireless access point and Wireless controller A Series in Hp Networking.
• Installation and configure IP Telephone 3Com (NBX3000 v6.5.22)
• Managing Domain and Exchange Mail Server Us-unitedsystems.com.
• Managing File Server in Company.
• Hardware & Software maintenance (Desktop & Laptop & Server)
• Monitoring and Troubleshooting Microsoft Windows 2000, 2003, 2008 of customers.
• Projects that participation in the implementation:
1- Sinai University.
Install infrastructure and all servers and full Support.
2- Sama Investment.
3- Follow-up troubleshooting and install any new equipment
6- Four Seasons San Stefano.
Install Wireless Lan and Follow-up troubleshooting.
7- Four Seasons Nile Plaza.
Install lan and Wireless lan and Follow-up troubleshooting
8- Fairmont Hotels.
Upgrade and handling old Infrastructure and Install all equipment new project and complete all documentation ( Digram for all network in hotel)
9- Four Seasons First Residence.
Follow-up troubleshooting and install any new equipment
10- British University.
Install all new switches in new building and handling some problems in infrastructure.
11- Zakazik University.
Installing all Switches Procurve in across the university.
13- Gulf Egypt Hotels & Tourism ( Fairmont Hotel)
1- Migration from old domain server 2003 to new domain server 2008.
2- Installing new mail server Microsoft Exchange 2010 and transfer all mail boxes from old exchange.
3- Install new File server and configure Map driver to users
4- Installing Cyberoam UTM Firewall and deploy rules for users
5- Anti-Virus server and deploy to all users.
Install Bitdefender Anti-Virus corporate server and deploy to all users in company
I was Resident Engineer in
Sinai University, Alarish.
System Administrator - Network Administrator.
• Admin Domain SU.EDU.EG.
Managing and installing Active Director, DNS Server and WINS Server and DHCP Server and File Server and Printers Server and IIS Server and SQL Server related SMS Server and design security for a windows 2003 network.
• Admin Mail Server ( Exchange Server 2003)
Installing Exchange 2003 and create account and all actions that belong to the server
• Admin Database Server ( Oracle Server)
Installing operating system in main and backup server's database oracle and follow-up all troubleshooting in servers.
• Monitor system logs and activity on servers.
• Admin Security firewall Cyberaom & ISA Server
Installing firewall Cyberaom and configure all rolls and integrated with domain and VOIP
Managing and Installing ISA 2004 And upgrade to version 2006 after installation firewall and have been training how to managing firewall.
• Install and configure and Managing IP Telephone 3Com ( NBX 3001R v6.5)
Configure and managing 3Com NBX 3001R and all Additional product than configure all model telephone, configure all analog line card gateway in chasses, managing massaging server by NBX and connect to another NBX at another site in Katamia Branch by service SIP
• Managing VPN location University in Elarish to Branch Katamia and SCU (Supreme Council of Universities)
• Managing Hosting and create website and sub websites of each Faculty.
Managing hosting and diploma in website \[HTML, DHTML, FrontPage, JavaScript, Adobe Photoshop & Web Hosting\].
BSc Management Information System. Advanced Academy - Elharam. Final Project Grade: Excellent. Concentration: Computer Sector. 2002-2006